Stockport Homes Group
Senior Independent Living Officer
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Job Title: Senior Independent Living Officer
We are looking for a dedicated Senior Independent Living Officer to join our team, delivering exceptional housing management and support services to residents across Stockport. This role encompasses a wide range of responsibilities, including working with sheltered housing, extra care schemes, 60+ age-restricted accommodations, supported housing, and care leaver accommodations scattered throughout the borough.
Responsibilities:
- Support Independent Living Officers and Assistants, ensuring a responsive, proactive, and high-quality service for our customers.
- Ensure Quality Assurance: Conduct workflow and system audits to maintain consistent service quality.
- Collaborate with Partners: Work closely with internal teams and external partner agencies to develop and enhance the service.
- Service Development: Assist the Independent Living Management Team in shaping and improving the overall service.
- Flexible Service Delivery: Be adaptable to meet the changing needs of customers, providing support where and when required.
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Requirements:
- Experience in housing management, particularly within sheltered or supported housing environments.
- Strong leadership skills to support and guide teams.
- A commitment to delivering high-quality, customer-focused services.
- Excellent communication and collaboration abilities to build and maintain effective relationships with partners.
- Organisational skills for conducting audits and ensuring service quality.
If you would like to informally discuss the Senior Independent Living Officer position, please contact Natalie James (Independent Living Operations Manager) on natalie.james@stockporthomes.org.
The SHG “Be You” approach sums up our belief that everyone has the right to be who they are, and to be that person at work, in line with SHG’s Values. We’re always looking to improve diversity within our teams to enhance this culture and to be truly representative of the communities we work in.
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This role will be on Stockport Homes Limited terms and conditions.
The successful applicant's appointment will be subject to satisfactory clearance by the Disclosure and Barring Service.
We understand that if you don't meet every requirement, you may be hesitant to apply but we still want to hear from you and encourage you to submit an application detailing your experiences, achievements, and the value you can bring to our team.
If you require any reasonable adjustments to complete your application, please contact the People & OD Team on humanresources@stockporthomes.org.
Please note that we do not accept applications through third-party websites. To ensure your application is reviewed, please apply directly through our careers page.
We encourage you to apply early! We may close the vacancy sooner if we find the right candidate.
Application Details:
- Closing Date: 28th August 2026 at 9am
- Interview Date: 7th September 2026
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