Simplex Services
Senior Information Technology Project Manager
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Role Purpose
We are seeking an experienced Senior Project Manager to own a rolling portfolio of IT infrastructure, cyber-security, resilience and regulatory-compliance projects within a regulated financial-services technology environment. The role involves managing multiple concurrent projects across EMEA and APAC, delivering to firm regulatory deadlines, and reporting into project Steering Committees and IT leadership. The successful candidate must be able to pick up in-flight projects at pace and, over time, take on new IT projects of a similar nature as the portfolio evolves.
Role Details
Job Title: Senior Project Manager — IT Core Technology & Operations
Client: Nuveen, a TIAA company
Reports to: Portfolio & PMO Manager
Contract Duration: 6 months (high possibility of extension)
Work Mode: Hybrid (2–3 days per week in the London office)
Location: London, UK (Outside IR35)
Start Date: ASAP
Note: A Senior PM role as we had some recent changes in the US and we’re looking to transition the project work over to UK and Europe.
Essential Experience
- Financial-services / regulated IT delivery: Proven delivery of IT infrastructure and operations projects in a regulated enterprise environment.
- Regulatory & audit-driven projects: Hands-on delivery of compliance initiatives such as disaster-recovery / business-continuity testing, identity & access (MFA), or external audit support. Awareness of frameworks such as FCA, NYDFS, DORA or equivalent is a strong advantage.
- Concurrent multi-project delivery: Demonstrable track record running four or more parallel projects to fixed deadlines without slippage.
- Broad infrastructure & operations grounding: Networks, data-centre / comms-room hardware, cloud (Azure), backup & recovery, monitoring/observability, end-user services and mobile/unified comms.
- Cyber-security dimension: Comfortable delivering projects involving security controls, application inventory/classification and working alongside InfoSec teams.
- Multi-region coordination: Delivery across EMEA and APAC time zones, including multi-site office/hardware rollouts.
- Third-party & vendor management: Managing external suppliers, MSPs and SaaS/carrier vendors through delivery, including contract and cost considerations.
- Governance & reporting: Producing project briefs, status reports, risk logs and financials, and presenting to Steering Committees and senior stakeholders.
- Full project lifecycle: From intake and planning through execution to BAU handover and closure, using structured PMO templates and methods.
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Technical & Domain Familiarity (breadth valued over depth)
- Observability & monitoring: e.g. ThousandEyes, NexThink, ScienceLogic / NetIM; dashboarding, alerting, MTTR/MTTD concepts.
- Cloud, backup & resilience: Microsoft Azure, backup/restore (e.g. Commvault), DR testing.
- Identity & security: Multi-factor authentication, application inventory/classification, regulatory frameworks (NYDFS, DORA).
- Data-centre / comms-room: UPS, PDU, ATS, power feeds, environmental monitoring, global hardware logistics.
- Mobile & unified comms: Mobile/SIM estate management, telecom expense management, eComm archiving/compliance tooling.
- End-user services & automation: Service-desk reporting, process automation, digital-experience monitoring.
- PM tooling & method: Structured project intake, PMO templates, Gantt planning; PRINCE2, Agile/Scrum, MSP or ITIL.
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Core Competencies & Behaviours
- Deadline discipline: Operates confidently under firm regulatory deadlines and manages schedules precisely.
- Pace & autonomy: Assumes in-flight projects quickly, gets up to speed independently, and drives momentum from day one.
- Adaptability: Able to pivot across different technical domains and pick up new IT projects as the portfolio changes.
- Attention to detail: Produces precise, audit-ready documentation and challenges gaps or inaccuracies.
- Stakeholder navigation: Credible with technical SMEs, business sponsors, external auditors and senior leadership alike.
- Risk & dependency management: Proactively identifies and manages cross-team and third-party dependencies ahead of time.
- Clear communication: Concise, structured reporting; escalates issues promptly and evenhandedly.
Qualifications
Essential:
- Recognised project-management certification (PRINCE2 Practitioner, PMP, APM or equivalent) with a strong delivery track record.
Desirable:
- Agile/Scrum, MSP (programme) or ITIL
- A technology, engineering or related degree
- Prior asset-management or financial-services regulatory exposure
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