Sopra Steria
Senior Infrastructure Engineer
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Job Title
Are you an infrastructure specialist who enjoys delivering cloud transformation projects and working across a variety of customer environments? If you’re looking for a role where you can apply your technical expertise, collaborate with experienced colleagues and contribute to impactful cloud projects, this could be a great opportunity for you.
You'll join a team of eight specialists as part of our Cloud practice, supporting a range of cloud environments and delivering infrastructure solutions for our customers. This role sits within a project team and focuses on technical delivery rather than directing the day-to-day activities of others. You'll be involved in designing, implementing and supporting infrastructure technologies while working closely with colleagues to deliver successful project outcomes.
What you'll be doing:
- Delivering the design, implementation and support of infrastructure and cloud technologies across customer projects.
- Supporting project activities including solution scoping, technical assessments and implementation planning.
- Evaluating, integrating and testing hardware and software solutions for use within customer environments.
- Administering and enhancing infrastructure environments, including access management, data management and platform supportability.
- Providing second-line support and ensuring incidents are resolved or escalated in line with agreed service levels.
- Producing high-quality technical and operational documentation to support project delivery and ongoing service support.
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What you’ll bring:
- Broad infrastructure engineering experience across enterprise environments.
- Strong server, hardware and infrastructure implementation expertise.
- Experience administering VMware, Microsoft Windows Server and Active Directory environments.
- Experience delivering cloud projects involving Exchange, SharePoint and Teams.
- Experience working within project environments and contributing to successful technical deliveries.
- The ability to create clear technical and operational documentation for a range of audiences.
It would be great if you had:
- Experience across a wider range of enterprise infrastructure technologies, including virtualisation, messaging or storage platforms.
- Experience diagnosing and resolving complex infrastructure issues within customer environments.
- Experience working to service level agreements within operational support environments.
- Relevant technical certifications in infrastructure or cloud technologies.
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If you’re interested in this role but not sure if your skills and experience are exactly what we’re looking for, please do apply, we’d love to hear from you!
Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you’re interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.
About Us
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With a long history of delivering transformation, we've developed a market-leading partnership ecosystem to provide business services of the future and shape valuable, positive outcomes for communities. We empower our clients by providing innovative solutions and commercial models that help them meet their business needs, drive operational efficiencies, and deliver impactful value creation. We remain committed to values of excellence, empathy and respect to produce transformative outcomes in business processing – creating value for all.
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