Midland Credit Management, an Encore Capital Group Company
Senior Infrastructure Engineer

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Are you a Senior Infrastructure Engineer with strong NetApp expertise looking for your next challenge? Join Cabot Credit Management and play a key role in shaping, delivering, and supporting the infrastructure that underpins our business across the UK and Europe.
Combining infrastructure architecture, project delivery, and hands-on technical expertise, you'll lead the design and implementation of robust solutions, act as a senior technical escalation point, and drive continuous improvement across our technology estate. Working across storage, virtualisation, networking, servers, operating systems and security, you'll also mentor colleagues and help develop the next generation of technical talent.
What you can expect as a Senior Infrastructure Engineer:
- Salary range of up to £75,000 (DOE)
- Permanent
- Hybrid role from our Kings Hill office, ME19 4UA.
- Not only are we offering a competitive salary and a fantastic bonus scheme, you’ll also be entitled to loads of great benefits including, discount and cash back on hundreds of high-street shops and private health insurance, plus much more.
Key responsibilities include:
- Lead the design, delivery and optimisation of infrastructure solutions and services, ensuring reliability, availability and security across the group.
- Act as a senior technical authority, providing 3rd line support, resolving complex incidents, and serving as an escalation point for major issues.
- Drive infrastructure projects from scoping and architecture through to implementation, ensuring business requirements are translated into effective technical solutions.
- Manage infrastructure lifecycle activities, including vulnerability management, patching, disaster recovery testing, risk mitigation and continuous service improvement.
- Collaborate with business stakeholders, vendors and technical teams to standardise services, shape technical roadmaps and support strategic initiatives.
- Promote best practice across IT governance, security, compliance and ITIL processes, ensuring adherence to regulatory and audit requirements.
- Mentor and support junior engineers, sharing knowledge and helping to develop technical capability across the wider team.
- Maintain expertise in emerging technologies and industry trends, identifying opportunities to enhance and future-proof the infrastructure estate.
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We are looking for someone with:
- Strong expertise across Windows Server platforms
- Strong expertise in VMWare virtualisation technologies
- Deep experience with NetApp Ontap Storage
- Be able to contribute to the 3rd level technical expertise across Microsoft, Dell, NetApp, and Azure
- Exchange 2016/2019 Hybrid, Office 365 and Azure AD
- Strong Automation skills especially PowerShell
- Understanding and expertise in security products and services
- Dell and NetApp hardware, including traditional 3-tier and HCI (VxRail/VSAN/NSX).
- Storage and Backup Management using SAN/NAS based technologies
- Web-based technologies, e.g. IIS,.Net. and Microservices
- Administration of Active Directory, Group Policy, DNS/DFS/DHCP/WINS, Windows File & Print services
- Pro-active problem solving and diagnosis skills - able to communicate to internal/external clients and must demonstrate documentation skills.
- Load balancing technology using Citrix Netscalers and other means
- Windows Clustering
- Team player, with the ability to mentor/up skill other team members.


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What happens next?
If this sounds like you and you’d like to join our rapidly expanding company that offers excellent career progression, then apply now!
Working for Cabot:
You’ll be working for an award-winning; Investors in People Gold accredited organisation. We’re passionate about the ethical treatment of our customers and employees. Our mission is to create pathways to economic freedom. Our vision is to make credit accessible by partnering with our consumers to restore their financial health.
Diversity and inclusion are very important to us at Cabot, and we value a multitude of diverse talent within our business. We want everyone to be themselves at work and encourage a culture that includes everyone. Our policies ensure that every candidate and employee are treated fairly and with equal opportunities.
**At Cabot we are highly regulated by our clients, as such, any successful candidates will have to undergo a basic credit check and criminal background check. Please note that we are unable to proceed to interview stage if a CCJ, IVA or Bankruptcy appears on a credit file, or if you do not have full right to work in the UK – we are unfortunately unable to offer sponsorship.
Close date: Thursday 20th August
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