HM Revenue & Customs
Senior Infrastructure Engineer & Cloud Team Lead
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About The Job
Job summary
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Job Description
As a Senior Infrastructure Engineer, you will team lead one of our Infrastructure engineering delivery teams, this will entail the day to day management of the platform. The platform is currently in a transitional state as the capability is developed therefore the post holder will be heavily involved in the ongoing project work to enable and support change delivery activities and managing the production cloud environments in a secure & constant evolution of tech debt.
The candidate will:
- Manage, coordinate and prioritise tasks to resolve technical incidents as quickly as possible.
- Suggest better ways of practice and provision environments.
- Work through Projects to implement new cloud infrastructure.
- Maintain and keep environments up to date with security & technical debt in mind.
- Work closely with architects, engineers and service managers to fix technical problems and identify and escalate repeat issues as necessary.
- Seek opportunities to improve service and reduce cost.
- Coach and mentor junior team members and assist in the provision of first class services and consistent levels of capability as required by the organisation.
Person specification
Essential Criteria
The post-holder will be able to demonstrate extensive experience within an enterprise infrastructure environment.
Working in a technical delivery role within a complex project delivery -or equivalent- in an IT infrastructure environment.
Building and supporting infrastructure solutions within a cloud services environment.
Managing cloud environments.
Windows server knowledge and experience to Administration level for current Windows Server versions- as well as experience of older versions of windows server such as 2008-2012-2016.
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Experience in deployment and use of core infrastructure services and their interdependencies e.g. AD- group policy- networking- monitoring- backups.
Translation of strategy and architecture into deliverable operational technical solutions.
Establishing effective system monitoring solutions.
Transition and transformation of services from legacy datacentres to Vmware platforms.
Experience of delivery- management and process underpinning virtual server platforms -Microsoft Server and database technology-- including technical and business readiness for service introduction- and the wider management- security and monitoring capabilities required to deliver an excellent service.
Operating in a multi-vendor and-or tower based delivery environment- co-ordinating multiple technical streams to enable delivery.
Assuming ownership of issues and managing their satisfactory resolution.
Taking ownership of creation and delivery of the technical aspects of a project.
Desirable Criteria
Recent experience within a server infrastructure environment.
Administrative understanding of Azure & AWS cloud environments.
Managing a team.
Working Pattern
Due to operational needs, these posts are full-time; however, applicants who need to work a more flexible arrangement are welcome to apply. We cannot guarantee that we can meet all requests to work flexibly as any agreement will be subject to business ability to accommodate. Any request to work a more flexible arrangement should be made prior to your acceptance of the provisional offer.
Benefits
Alongside your salary of £45,544, HM Revenue and Customs contributes £13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.
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We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.
Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary.
Family friendly policies.
Personal support.
Coaching and development.
How To Apply
As part of the application process, you will be asked to provide the following:
A name-blind CV covering your full employment history and previous experience. For each role, outline your key responsibilities and any significant experience.
A 250-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the Key Responsibilities and Essential Criteria as outlined in the Person Specification.
Please evidence any Desirable Criteria where applicable (up to 250 words max). This is not essential for the role but may be considered by the vacancy holder where candidates have the same score at interview.
Further details around what this will entail are listed on the application form.
Selection process details
This vacancy is using Success Profiles, and will assess your Strengths, Experience and Technical skills.
Interviews will take place via video link. Sift and interview dates to be confirmed.
Please note that circumstances may arise that require the planned interview format to change. We will endeavour to provide you with as much notice of any change as possible.
Eligibility
To check that you are eligible to apply for this role, please review the eligibility information before submitting your application.
Contact point for applicants
Job Contact
Name: Gavin Crook
Email: Gavin.Crook1@hmrc.gov.uk
Recruitment team
Email: unitybusinessservicesrecruitmentresults@hmrc.gov.uk
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