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Hybrid Software Helix

Senior Infrastructure Systems Engineer

Cambourne
Posted about 14 hours ago
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Hybrid Software Helix is seeking a Senior Infrastructure Systems Engineer

Hybrid Software Helix is seeking a Senior Infrastructure Systems Engineer to join a small internal IT department that provides support to its operating companies worldwide.

Reporting directly to the chief information officer, this role would be ideally suited for a well-rounded, knowledgeable individual who understands the complexity and challenges of modern infrastructure and has a strong grasp of Azure adoption within an enterprise.

The successful candidate will help implement the organization’s cloud-adoption strategy and contribute to the development of processes in anticipation of ISO27001 certification. The role, therefore, requires a highly technical, technology-passionate professional with experience in maintaining and deploying infrastructure systems, server maintenance, and project work, as well as a strong working knowledge of Microsoft Azure.

The core infrastructure within the business is a multi-site mixture of Windows (2022/2025 Servers/Active Directory), HP-based networking and next-generation firewalls. The department works with products such as vSphere, Microsoft Azure, Atlassian tools, Veeam, Microsoft 365, Intune and many more.

In addition to project-based work you will be expected to deal with critical system issues as and when they occur, which may occasionally involve out-of-hours work.

Location

Hybrid Software Helix, Cambourne, Cambridgeshire (Hybrid, three office days per week)

Principal responsibilities

  • Help deliver the company’s data center migration goals into Microsoft Azure.
  • Take ownership of core infrastructure services, including Active Directory, Microsoft 365, Azure, LAN, firewalls, backup, virtualization and storage.
  • Strengthen infrastructure security and promote best practice across the environment as part of the organization’s ISO27001 readiness programme.
  • Research, plan and implement infrastructure upgrades and replacement solutions, either independently or as part of a team.
  • Administer VMware vSphere infrastructure and enterprise storage platforms.
  • Respond to alerts from network and system monitoring tools to minimize downtime and service impact.
  • Administer backup and disaster recovery systems, including testing, documentation and improvement of recovery processes.
  • Create and maintain internal documentation, procedures, processes and technical standards.
  • Handle escalated issues from the IT helpdesk relating to core infrastructure services.
  • Support infrastructure requirements for development and operational tooling, including CI/CD platforms where required.
  • Contribute to infrastructure planning, lifecycle management, security improvement and cloud-adoption initiatives.
  • Occasional travel to other Hybrid Software sites as required to support infrastructure migrations and upgrades.

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Essential, Demonstrable Experience

  • Strong experience with Microsoft Azure in a hybrid enterprise environment, including identity integration, networking, virtual machines, governance and migration of on-premises services.
  • Advanced knowledge of Microsoft 365, Entra ID and multi-site, multi-domain Active Directory environments.
  • Strong Windows Server administration experience.
  • Networking expertise, including TCP/IP, DHCP, DNS, VLANs and next-generation firewalls.
  • Experience supporting secure infrastructure environments and applying infrastructure security best practices.
  • Working knowledge of backup, disaster recovery and business continuity processes.
  • Experience with infrastructure monitoring, troubleshooting and incident response.
  • Strong scripting ability in at least one language, such as PowerShell, Python or Bash.
  • Ability to create clear technical documentation, procedures and standards.
  • Able to communicate effectively, both verbally and in writing.
  • Strong problem-solving skills, with the ability to identify practical and creative solutions.
  • High attention to detail, with the mindset to validate changes and check for expected outcomes.
  • Strong aptitude for learning new technologies.
  • Linux management in a corporate environment.

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Desirable experience

  • VMware vSphere administration.
  • Enterprise storage administration, ideally including NetApp.
  • Microsoft Intune and endpoint management.
  • Veeam backup and replication.
  • MacOS management in a corporate environment.
  • Atlassian tools, including Jira, Confluence and Bitbucket.
  • CI/CD tools such as TeamCity, GitLab, Azure DevOps or similar.
  • Infrastructure-as-code or automation tooling.
  • Palo Alto, Fortinet or other next-generation firewall platforms.
  • Experience contributing to ISO27001, security, change management or other formal IT governance processes.
  • Experience working in a multi-site or international business environment.

Benefits

  • Competitive salary based on experience and skills.
  • Generous 9% non-contributory pension scheme.
  • Comprehensive private medical cover for you and your family.
  • Income protection and life assurance.
  • Flexible working hours and holiday plan.
  • Perkbox and peer recognition scheme.

Please apply via the Hybrid Software careers portal.

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Skills

Microsoft Azure
Microsoft 365
Active Directory
Windows Server
Networking
VMware vSphere
PowerShell
ISO27001
Entra ID
Veeam
Intune
Linux Management
Firewalls
Disaster Recovery
CI/CD
Infrastructure as Code

Location

Cambourne, England, United Kingdom

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