Croydon Council
Senior Integrated Commissioning Support Officer

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Job Description
Salary range: Grade 9 (£42,060 - £43,680 p.a.) plus fantastic benefits
Contract: Permanent
Hours of work: 36 hours per week
Location: Croydon
Hybrid working
Senior Integrated Commissioning Support Officer
Job Purpose
To provide programme, contract and financial support to the Integrated Commissioning service, working with managers across the directorate and with health partners to support improved outcomes for children and young people.
The Role
Combines Three Connected Functions
- Programme and project support – maintaining programme documentation, tracking deliverables, preparing highlight reports and supporting boards and working groups.
- Contract and provider support – supplier onboarding and set up, contract records, monitoring returns and provider queries.
- Financial support – requisitions and purchase orders, invoice processing, payment runs, accruals, recharges and compliance monitoring.
The role is flexible and responsive to the needs of the service, ensuring engagement and input to development across integrated commissioning.
About You
- Experience in a commissioning, contracts or health setting, with up to date knowledge of national and local policy drivers for children's services across the council and NHS.
- Knowledge of programme and project management concepts, principles and practices gained through experience and development.
- Good understanding of children and families services, policy, legislation and practice, including in relation to finance and contracts.
- Working knowledge of finance and contract recording systems used in children's services – ideally ContrOCC and Oracle.
- Excellent written and verbal communication skills appropriate to a wide range of audiences and contexts.
- Strong stakeholder management and engagement skills, with the ability to work with high level internal and external stakeholders.
- Ability to use financial and contract recording systems, ensuring accuracy and timely recording and processing.
- Ability to create and use data and intelligence to inform work.
- Pro-actively identifies and resolves complex problems, individually and as part of a team.
- Good IT skills, including MS Office, and the willingness to develop skills in presentation and analysis tools such as PowerPoint and Excel.
- High level of personal and professional integrity, able to gain the respect and confidence of colleagues, stakeholders and providers.
- A collaborative approach to developing solutions and improving services.
- Experience of supporting projects and programmes in a dynamic and changing environment.
- Experience of service planning and transformation within an education, children's social care or health commissioning setting.
- A track record of effectively delivering contract, financial or payment support within a children's services context, working collaboratively with all levels of the workforce.
- Occasional evening and weekend work.
- Standard DBS check required.
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To view the Senior Integrated Commissioning Support Officer role profile please click here
About Us
Croydon Council’s priorities
- The Council balances its books, listens to residents, and delivers good sustainable services
- Get a grip on the finances and make the council financially sustainable
- Become a council which listens to, respects and works in partnership with Croydon’s diverse communities and businesses
- Strengthen collaboration and joint working with partner organisations and the voluntary, community and faith sectors
- Ensure good governance is embedded and adopt best practice
- Develop our workforce to deliver in a manner that respects the diversity of our communities


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Key Business Plan Outcomes
- Croydon is a place of opportunity for business, earning and learning
- Children and young people in Croydon have the chance to thrive, learn and fulfil their potential
- Croydon is a cleaner, safer and healthier place, a borough we’re proud to call home
- People can lead healthier and independent lives for longer
- Croydon Council’s new ways of working
Equal Opportunities Statement
Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.
Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment.
The Successful candidate will be subject to a DBS check, if the role requires one.
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