Medicines and Healthcare products Regulatory Agency
Senior Interaction Designer - £57,028-£64,672 p.a. + benefits
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Leeds
Job Summary
We are currently looking for a Senior Interaction Designer to join our Digital and Service Design Function within the Digital and Technology group.
This is a full-time opportunity, on a permanent basis. The role will be based in 7/8 Wellington Place, Leeds, LS1 4AP.
Government departments and agencies are working towards implementing a minimum 60% attendance in office sites.
We are currently implementing a flexible, hybrid way of working, with a minimum of 8 days per month working on site to enable the collaboration and contact with partners and stakeholders needed to deliver MHRA business. Attendance on site is driven by business needs so depending on the nature of the role, this can flex up to 12 days a month, with the remainder of time worked either remotely or in the office. Some roles will need to be on site more regularly. Please discuss this with the recruiting manager before accepting an appointment.
This role attracts a Market Pay Supplement of up to £20,371 per annum, in recognition of the specialist skills required and current market rates. The supplement is reviewed annually and is non-pensionable.
Who are we?
The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research.
The Digital and Technology Group (DTG) lies at the heart of the Agency and is responsible for delivering an optimised IT infrastructure and maximising the secure use of data to enable our scientists, inspectors, and the rest of the organisation to deliver world-class services which can improve outcomes for patients and the general public. Its centre of excellence is also responsible for delivering a broad portfolio of change initiatives, both to transform the Agency’s legacy technologies and to deliver innovative new solutions. The Group was essential in the race to approve COVID-19 vaccines in 2020 and in supporting the UK to set up its own medicines and devices approvals systems following our exit from the EU.
Job Description
What’s the role?
This is an exciting opportunity for a Senior Interaction Designer to help shape a new user-centred design practice at the MHRA. Working across multidisciplinary teams and high-profile services, the post holder will contribute to designing high-quality digital products and services, liaising with external suppliers as well as co-ordinating customers, colleagues and stakeholders. This role will involve working with senior product and service owners, programme directors and SROs to develop design concepts and supporting design activities across multiple and often highly complex services.
Key Responsibilities:
- Provide design leadership and hands-on interaction design for complex projects and portfolios of work;
- Use best practice and standards consistent with the rest of government;
- Advise and support software engineers in the development of designs, and iterate gov.uk patterns and components
- Work closely with service designers to gather and interpret evidence from service design walkthroughs and analysis, using this insight to design solutions and communicate well-reasoned rationale to stakeholders, ensuring that chosen approaches are grounded in user needs and service context
Who are we looking for?
Our Successful Candidate Will:
- Clarify your own understanding and stakeholder needs and expectations using evidence, before making decisions.
- Analyse and accurately interpret data from various sources to support decisions. Find the best option by identifying positives, negatives, risks and implications. Present reasonable conclusions from a wide range of complex and sometimes incomplete evidence.
- Communicate with others in a clear, honest and enthusiastic way in order to build trust. Explain complex issues in a way that is easy to understand.
- Demonstrate positive customer service by understanding the complexity and diversity of customer needs and expectations with emphasis on the importance of considering the different needs and contexts of end users.
- Deliver high quality, efficient and cost-effective digital products and services, with clear manageable plans for delivery within given constraints.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Person specification
Method of assessment: A=Application, T=Test, I=Interview, P=Presentation
Behaviour Criteria:
- Changing and Improving (I, P)
- Making Effective Decisions (I, P)
- Communicating and Influencing (I, P)
- Managing a Quality Service (I, P)
Experience Criteria:
- Create and iterate prototypes to test and communicate ideas using a variety of methods (I)
- Developing designs and user flows for interactive tools for example to support transactional services (A, I, P)
- Understand user needs, user journeys and processes and how to design products and services that meet them (A, I, P)
- User research methods and practice, with proven experience of using metrics and user feedback to inform designs (A, I)
- Work with designers, user researchers and front-end developers to turn concepts into user-centred design and explain design decisions and how they were impacted by user research (I, P)
- Contribute to growing the community of designers in the agency (I)
- Leading workshops and discussions to facilitate the development of interactive designs through collaboration with other professions (I)
Technical Criteria:
- Degree level or significant equivalent experience in interaction design (A, I)
- Previous experience working with prototyping tools and wireframe development (A, I)
- Working within an agile delivery framework (A, I)
- Developing, delivering and improving digital products and services ideally in the public sector (A, I)
If you would like to find out more about this fantastic opportunity, please read our Job Description and Person Specification!
Please note: The job description may not open in some internet browsers. Please use Chrome or Microsoft Edge. If you have any issue viewing the job description, please contact careers@mhra.gov.uk
Alongside your salary of £57,028, Medicines and Healthcare Products Regulatory Agency contributes £16,521 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).
Benefits:
- Annual Leave: 25 days annual leave on entry, rising by one day for each completed year of service to a maximum of 30 days and pro-rata for part-time staff. PLUS 8 bank holidays
- Privilege Leave: 1 day
- Hours of Work: 37 hours (net) per week for full time staff in all geographical locations, including London and pro rata for part-time staff
- Occupational Sick Pay (OSP): One month full pay/one month half pay on entry, rising by one month for each completed year of service to a maximum of five months full pay/five months half pay
- Mobility: Mobility clause in contracts allowing staff to be mobile across the Civil Service
- Civil Service Pension Scheme. Please see the link for further information http://www.civilservicepensionscheme.org.uk/ For enquiries relating to the Civil Service Pension Schemes please contact MyCSP's Pension Service Centre directly on 0300 123 6666
- Flexible working to ensure staff maintain a healthy work-life balance
- Interest free season ticket loan or bike loan
- Employee Assistance Services and access to the Civil Service Benevolent Fund
- Eligibility to join Motoring, Boundless by CSMA
- Variety of staff and Civil Service clubs
- On-going learning and development
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
Selection process details
We use the Civil Service Success Profiles to assess our candidates, find out more here.
- Online application form, including a statement of suitability, of no more than 750 words demonstrating how you meet the person specification. Please ensure all application questions are completed in full; your application may not be considered if any responses are left blank. Our applications are CV blind, and our Hiring Managers will not be able to access your CV when reviewing your application. Please ensure not to include any personal identifying information on your supporting information.
- Presentation, to be prepared as part of your interview, with further information being supplied when you reach this stage.
- Interview, which can include questions based on the Behaviour, Experience, Technical and Strengths Success Profiles.
Applicants are assessed on whether they meet any mandatory requirements as well as the necessary skills and experience for the role. Applications are scored based on the statement of suitability provided. You can view the criteria for this role in the job description.
If you require any disability related adjustments at any point during the process, please contact careers@mhra.gov.uk as soon as possible.
Important Dates:
- Closing date: 9 August 2026
- Shortlisting date: from 10 August 2026
- Interview date: from 17 August 2026
If you need assistance applying for this role or have any other questions, please contact careers@mhra.gov.uk
Additional Information:
- Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules. Further information on whether you are able to apply is available here.
- Successful candidates must pass a disclosure and barring security check as well as animal rights and pro-life activism checks. People working with government assets must complete basic personnel security standard checks.
- Certain Roles Within The MHRA Will Require Post Holders To Have Vaccinations
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location