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Solicitors Regulation Authority

Senior Investigation Officer/Uwch Swyddog Ymchwilio (hybrid)

Cardiff
£46.5k/yr
Posted about 23 hours ago
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Senior Investigation Officers Recruitment

We are recruiting Senior Investigation Officers for our offices in Birmingham, Cardiff, and London. These are full-time hybrid roles available in our General Investigations Team.

About the Role

We receive thousands of reports annually raising allegations of misconduct and regulatory breaches against those we regulate. Matters assessed as serious are passed to our Investigation Teams. The Investigation Teams manage caseloads of varying complexity, across a multitude of legal areas. They will analyse detailed information to get to the heart of the matter and identify and promptly obtain a range of documentary evidence, including witness statements. The Investigation teams will make use of formal powers to control risk and impose sanctions where the conduct is serious, and it is in the public interest. The most serious cases will result in enforcement action being taken to the Solicitors Disciplinary Tribunal.

At the heart of what we do through the important work in our Investigation Teams is:

  • Upholding public trust and confidence in legal services
  • Delivering work that is timely, efficient, high quality and customer focused

The Role

The successful candidate will demonstrate a detailed and thorough understanding of the SRA rules and application of the Enforcement Strategy and other SRA guidance through their handling of investigations. They will coach and develop others in handling their own investigations and empower them to reach timely and proportionate resolutions. They will also support initiatives focused on improving the quality of investigations, including decision making and the early appropriate resolution of investigations.

What We Are Looking For

Candidates should:

  • Be a qualified legal professional with relevant practice experience; and/or
  • Have a law enforcement background (PIP 2 accredited or above), and/or
  • Have significant experience in a range of different complexity investigations/regulatory casework.

Experience of working in a comparable regulatory, compliance and/or enforcement environment with knowledge of evidence gathering through various sources - intelligence led, desk based, online/digital investigations, medical and/or technical expert reports and witness interviews. Experience of gathering and analysing information, identifying risks and assessing mitigating and aggravating factors to make sound decisions; applying rules, principles, or other decision-making frameworks. Experience or the ability to conduct a range of different complexity and challenging investigations/regulatory casework, whilst demonstrating a high level of skill, and professional judgement, particularly when dealing with sensitive or confidential matters.

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Demonstrate proven analytical skills with a critical approach to detail and strong written and verbal communication skills, including the ability to assess and adapt your style in a multi-agency environment. Ability to research, analyse risks, summarise, and report on data/evidence in a clear and coherent way; and to draft recommendations for appropriate case direction/recommendations supported by clear arguments. Ability to co-ordinate and quality assure the production of relevant material and bundles of evidence for experts, adjudicators, tribunals so that decision making is facilitated in line with the legal framework, operational guidance/policy and best practice; liaising with all relevant stakeholders for each case as necessary to ensure deadlines are met and all are appropriately advised about case progression, delays, hearings and outcomes. Ability to act strategically, identify policy ideas or new initiatives, and develop practical innovative and creative solutions to case progression and management. Experience of coaching, developing others and providing guidance in a technical casework environment.

Applications are welcome from a wide range of experience and expertise including those with experience of working in the legal profession, other regulators, casework or investigation roles.

What's in it for You?

An interesting and challenging role at the front line of our regulatory work which offers room for both personal development and an important role in protecting the public.

  • Be an important part of a highly motivated team with opportunities to work across the business, including our Legal and Enforcement, Authorisation, Intelligence and Forensic Investigation teams.
  • Good opportunities for career development within the department into specialist areas and teams or management positions.
  • Variety of case holding. No one case is the same.

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Useful and Additional Information

There is a Role Profile attached at the bottom of the advert on our website. The starting salary for Senior Investigation Officers is £46,509 per annum (plus 10% London weighting if applicable). We are recruiting for this role working on a hybrid basis from our Birmingham, Cardiff, and London offices. You will be based in the office nearest to your location, with the expectation of working 1-2 days a week in the office and the remainder of the week from home. This is a full-time role working 35 hours per week. Working hours are normally Monday to Friday and will be scheduled between our core business hours of 8.00 and 18.00.

If you have any questions that are not answered in the advert or on our website, you can contact us via [contact email].

To Apply

Please use the apply button at the bottom of the advert on our careers page. You will need to upload a CV alongside evidence of your knowledge, skills, and experience and how they specifically relate to key requirements of the role. Your CV should be no more than 2 pages. The responses you provide in the application form will be used to shortlist your application. Answers to each criterion must be no more than 300 words.

To find out more about the recruitment and selection process and how to make the most of your application, please visit our jobs pages.

Closing date for applications is Sunday 16 August 2026 at 23:55, however we may choose to close this at an earlier date. If you are interested, we encourage you to apply as soon as possible.

An in-person assessment and interview are anticipated to take place during the first two weeks of September. Shortlisted candidates will be contacted in late August with further details.

Previous applicants for the Senior Investigation Officer role within the last six months will not be considered.

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Skills

Regulatory Investigations
Evidence Gathering
Case Management
Analytical Skills
Written Communication
Verbal Communication
Risk Assessment
Coaching and Mentoring
Professional Judgement
Stakeholder Management
Legal Research
Decision Making

Location

Cardiff, Wales, United Kingdom

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