Quest Search and Selection
Senior IT Engineer – Infrastructure
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Senior IT Engineer – Infrastructure
London | Permanent
Quest Search & Selection are partnering with a well-established, multi-site retail business to recruit a Senior IT Engineer – Infrastructure. This is an excellent opportunity to join a growing IT team, playing a key role in maintaining and enhancing technology across head office, distribution, and retail locations.
The Role
As a Senior IT Engineer, you'll be responsible for supporting and maintaining the company's core infrastructure while delivering projects that improve stability, performance and scalability across the estate. You'll also act as an escalation point for technical issues and help ensure the successful delivery of infrastructure initiatives.
Key Responsibilities
- Support and maintain IT infrastructure across retail stores, head office and warehouse sites.
- Lead the IT setup and infrastructure delivery for new store openings, relocations and refurbishments.
- Deliver infrastructure, networking and POS rollout projects with minimal business disruption.
- Provide 3rd line support and act as an escalation point for complex technical issues.
- Maintain and support networking, connectivity and Microsoft infrastructure.
- Troubleshoot infrastructure incidents, perform root cause analysis and drive long-term improvements.
- Produce and maintain technical documentation and support operational best practices.
- Mentor junior engineers and contribute to knowledge sharing across the wider IT team.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
About You
- 5+ years' experience in IT Infrastructure or Senior IT Support within a multi-site environment.
- Strong experience supporting Microsoft 365, Active Directory, Windows Server and Windows Desktop environments.
- Hands-on knowledge of networking technologies including SD-WAN, Fortinet, switching and Wi-Fi.
- Experience supporting virtualised environments such as VMware and Hyper-V.
- Knowledge of POS technologies, Microsoft SQL and FTP would be advantageous.
- Excellent troubleshooting and problem-solving skills with a proactive approach.
- Strong communication skills with the ability to engage with stakeholders across the business.
- Previous experience within a retail or customer-facing multi-site environment would be highly desirable.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
If you're looking to join a business where you'll have real ownership, work on varied infrastructure projects and help shape the future of a growing IT environment, we'd love to hear from you.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location