Free-Work UK
Senior IT Infrastructure Officer
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Job Title: Senior IT Infrastructure Officer
About the Role
Our client, a bank in Central London, is looking for an experienced IT Infrastructure professional who is ideally looking for their next challenge in a dynamic and regulated financial services environment.
We are seeking a highly skilled Senior IT Infrastructure Officer to lead the management, security, and continuous improvement of our enterprise IT infrastructure.
The Senior IT Infrastructure Officer will be playing a key role in ensuring the availability, resilience, and performance of critical systems while supporting technologies across servers, networks, cloud services, cybersecurity, and business-critical financial applications.
Key Responsibilities
- Infrastructure & Systems Management
- Administer, maintain, and optimize Windows and Linux server environments.
- Manage VMware virtualized infrastructure (vSphere 8 and above).
- Oversee enterprise backup and disaster recovery solutions using Veeam Backup & Replication.
- Manage Veeam ONE monitoring and Veeam Recovery Orchestrator (VRO) environments.
- Administer endpoint security and encryption solutions, including Symantec Endpoint Protection (SEP) and Symantec Endpoint Encryption (SEE).
- Support endpoint DLP, SIEM, and security monitoring tools (e.g., Splunk, Tenable).
- Manage patching processes using ManageEngine Patch Manager Plus.
- Support Microsoft 365 services and related cloud technologies.
- In-depth understanding of cybersecurity.
- Monitor system performance, capacity, availability, and infrastructure health.
- Ensure compliance with IT governance, security policies, and operational standards.
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End-User Computing & Branch Support
- Provide advanced desktop, laptop, printer, mobile device (iOS), and branch office IT support.
- Deliver AV support for meeting rooms, conferencing, presentations, and collaboration systems.
- Manage OS deployment, imaging, image creation, maintenance, and software packaging.
- Administer Active Directory (AD), Group Policy Objects (GPOs), and user provisioning and NTFS permissions.
- Support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint.
- Resolve technical incidents and service requests in line with agreed SLAs.
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Enterprise Applications & Financial Systems Support
- Support and administer business-critical applications, including Bloomberg FXT and Refinitiv Eikon, Murex Treasury System, SWIFT Alliance Access (SAA), 1AML, SIBS, GFMS, COP.
- Support enterprise file synchronization and replication solutions (e.g., Syncovery, other SFTP).
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Networking
- Configure and support Cisco switches and routers.
- Administer FortiGate firewall environments.
- Strong network fundamentals: DNS, DHCP, TCP/IP, LAN/WAN, routing, and connectivity troubleshooting.
- Monitor network performance, availability, and security posture.
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Security & Endpoint Management
- Support vulnerability management using tools such as Tenable.
- Manage security monitoring and log analysis tools (e.g., Splunk).
- Perform SSL/TLS certificate lifecycle management using OpenSSL.
- Create and manage CSRs, certificate chains, and private keys.
- Ensure adherence to cybersecurity policies, standards, and regulatory requirements.
- Support physical access control systems (e.g., Paxton).
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Skills and Qualifications
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Operating Systems
- Windows 11
- Windows Server 2019/2022 (or equivalent enterprise environments)
- Red Hat Linux
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Infrastructure & Virtualization
- VMware vSphere / vCenter (v8.0.3 and above)
- Veeam Backup & Replication
- Veeam ONE, VRO
- Microsoft Office 365
- ManageEngine Patch Manager Plus
- SAAS solutions
- SQL Server
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Security
- Symantec Endpoint Protection (SEP)
- Symantec Endpoint Encryption (SEE)
- SentinelOne – EDR/XDR
- Endpoint DLP solutions
- Firewall administration
- Vulnerability management tools (e.g., Tenable)
- SIEM tools (e.g., Splunk)
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Networking
- Cisco Switches and Routers
- FortiGate Firewalls
- LAN/WAN networking and routing
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Hardware & Storage
- Dell PowerEdge Servers
- Dell PowerVault SAN Storage
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Education
- Bachelor or Master’s degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing)
Job Details
- Location: Central London
- Working Hours: 9:30am to 5:30pm, Monday to Friday
- Contract Type: 12 month FTC position
- Salary: Circa £70K - £75K
- Reporting To: Head of IT & Data
Application Process
Please send your CV in Word format along with your salary and availability.
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