Jack & Jill
Senior IT Support & Endpoint Security Engineer at Cloudnc
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Job Title
Senior IT Support & Endpoint Security Engineer
Salary
Not Disclosed
Company Description
Cloudnc.com is a high-growth technology company developing software to make precision manufacturing more autonomous. Operating across the UK, US, and China, they combine advanced software with real-world manufacturing expertise at their Chelmsford factory to help manufacturers produce complex parts more efficiently.
Job Description
You will own endpoint security and IT operations as a senior individual contributor. This hands-on role involves managing a global estate of Windows, macOS, and Linux devices using tools like NinjaOne and Tenable. You'll drive vulnerability remediation, build PowerShell automations, and support global teams while maintaining rigorous ISO 27001 security standards.
Location
London, UK
Why this role is remarkable
- Full ownership of endpoint security operations and vulnerability remediation within an ISO 27001-certified environment without the burden of people management.
- Join a company transforming the global manufacturing industry through cutting-edge autonomous technology and precision engineering across three continents.
- High-impact technical environment where you can build custom PowerShell automations and manage advanced security stacks like ThreatLocker and Tenable.
Reasons to use Rodeo
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It searches the market for you
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What You Will Do
- Lead first- and second-line support for global offices in the UK, US, and China, managing the entire incident lifecycle through Jira Service Management.
- Drive the 14-day endpoint remediation SLA by monitoring vulnerabilities in Tenable and implementing fixes across Windows, macOS, and Linux via NinjaOne.
- Automate deployment and security workflows using PowerShell to improve endpoint health, encryption coverage, and identity management across Google Workspace and Entra ID.
The ideal candidate
- Minimum of 4 years in IT support or security operations with deep expertise in Windows environments and practical experience in macOS or Linux.
- Advanced PowerShell scripting skills for creating, testing, and deploying RMM automations and security scripts safely at scale.
- Proven experience with the modern security stack, specifically NinjaOne, Tenable, and ThreatLocker, alongside identity management in Google Workspace and Microsoft Entra ID.
Who are Jack & Jill?
Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate.
How does this work?
- Jack's an AI agent for job searching and career coaching. He works for you.
- Jill is the AI recruiter working for the company. She recruits from Jack's network.
- If it's a match and the company wants to meet you, they'll make the intro. In the meantime, if you'd like, Jack will send you excellent alternatives.
We never post fake jobs
This isn't a trick. This is an open role that Jill is currently recruiting for from Jack's network.
Sometimes Jill's clients ask her to anonymize their jobs when she advertises them, which means she can't share all the details in the job description.
We appreciate this can make them look a bit suspect, but there isn't much we can do about it.
Give Jack a spin! You could land this role. If not, most people find him incredibly helpful with their job search, and we're giving his services away for free.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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