Demelza Charity
Senior IT Technician
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At Demelza, our IT team helps colleagues across our hospices, community services, shops, and support teams access the technology they need to deliver extraordinary care to extraordinary children and their families.
We're looking for a Senior IT Technician to join our friendly and committed IT team. You'll be a key escalation point for complex technical issues, helping keep our systems, devices, networks, and cloud services secure, stable, and reliable across Kent, South East London, and East Sussex.
Working closely with the IT Infrastructure and Network Manager, you'll support the day-to-day Service Desk operation, provide advanced technical support, contribute to projects and service improvements, and help develop the wider IT team through coaching and knowledge sharing.
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What we're looking for:
- Experience in IT support, infrastructure, or technical operations, with strong knowledge of Windows, Microsoft 365, networking, telephony, servers, Active Directory, Azure/Entra ID, Intune, and endpoint management.
- A confident problem-solver who can communicate technical information clearly and deliver a high-quality service.
We're looking for someone who:
- Enjoys solving complex technical problems
- Supports and develops others
- Remains calm and organized under pressure
- Takes pride in delivering excellent service
- Understands that IT is about people as much as technology
- Wants to use their skills in a purpose-led organization
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A full driving licence and access to a vehicle (or reliable transport arrangements) is required, as travel between Demelza sites is part of the role.
Why join Demelza?
Every role at Demelza helps us deliver care that doesn't back down for children and young people with serious or life-limiting conditions. In return, you'll join a supportive organization that values wellbeing, development, and meaningful work.
For an informal discussion, please contact Warren Tarditi, IT Infrastructure and Network Manager, on 07919 324938.
Apply by: 31/08/26
Interviews: 07/09/26
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