Evri
Senior Key Account Manager
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Join the UK's Premier Parcel & Post Delivery Company
Evri Premium is bringing together the best of Evri and DHL eCommerce UK to deliver market-leading parcel, mail and international logistics solutions. We're looking for a commercially driven Senior Key Account Manager to join our growing sales team and play a key role in retaining, developing and expanding strategic customer relationships across the UK.
What You'll Do
Reporting into the Commercial team, you'll be responsible for managing and growing a portfolio of key customers nationally. You'll focus on increasing revenue, protecting existing business, identifying opportunities for growth and ensuring customers receive outstanding service across our product portfolio.
The role offers a salary range of £40-45K plus car allowance and commission.
Key Responsibilities:
- Own the commercial performance of a portfolio of key accounts, delivering against quarterly revenue targets.
- Build and maintain strong customer relationships through regular review meetings and business development activity.
- Increase share of wallet across Domestic, International and Returns services.
- Manage customer records, opportunities, risks and activity within Salesforce CRM.
- Work collaboratively with internal sales teams to ensure smooth customer onboarding and account transitions.
- Support yield management initiatives to improve customer profitability and margin.
- Produce accurate customer revenue and volume forecasts.
- Monitor customer volumes against agreed commitments and proactively manage performance.
- Build strong working relationships across all internal departments to support customer success.
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What We're Looking For:
To be successful in this role, you'll bring a strong blend of account management expertise, commercial awareness and relationship-building capability.
Essential:
- Minimum two years' experience in a Key Account Management, Account Manager or Business Development role.
- Must demonstrate experience of managing large multi-million pound accounts
- Excellent Stakeholder management skills, partnering at all levels of an organisation
- Strong presentation and communication skills.
- Ability to work effectively under pressure and manage competing priorities.
- Analytical approach with the ability to interpret and utilise customer data.
- Self-motivated with excellent time management and organisation skills.
- Proven ability to manage customers across a large geographical territory.
- Full UK Driving Licence and access to your own vehicle.
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Desirable:
- Industry-recognised qualification.
- Experience within parcels, logistics, delivery, mail or supply chain sectors.
What We Can Offer You
We're proud to offer a workplace where everyone can thrive.
- At least 33 days annual leave (including Bank Holidays)
- Career progression opportunities
- Flexible, inclusive benefits including shopping vouchers, insurance and healthcare
- A culture where people are encouraged, supported and valued
- Pension scheme
- Enhanced family leave
- Childcare discounts
- Employee Assistance Programme
- Access to retail, leisure and lifestyle discounts and rewards
We Are Evri. Where Everyone Is Welcome
At Evri Premium, we grow when our people do. We're committed to creating a truly inclusive and diverse workplace where everyone can bring their authentic selves to work. We aim to reflect the diversity of the customers we serve across the UK and ensure every colleague feels valued and supported.
We're excited for the future. Let's deliver it together.
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