Senior Learning Manager, UKI & Nordics

At Bristol Myers Squibb, our employees often ask, “Who are you working for?”—a question that fuels collaboration, accountability, and urgency in our work. Our purpose-driven culture inspires us to discover, develop, and deliver innovative medicines to prevail over serious diseases. We offer uniquely interesting and meaningful work, opportunities for growth, and a supportive environment that values inclusion, wellbeing, flexibility, and comprehensive benefits. This is work that transforms the lives of patients, and the careers of those who do it.

The World Wide Commercialisation Learning (WWCL) organisation is the catalyst for empowering the field force to drive transformative customer experiences that enable the Bristol Myers Squibb mission: To transform patients’ lives through science. The International Commercialisation Learning Team, a sub-team of WWCL, is a dynamic learning team that is delivering excellence in building expertise and knowledge for our field force around the globe.

What we are looking for

The International Commercialisation Learning team is currently looking for a talented individual who possesses the skills needed to ensure both the immediate and long-term success of commercialisation learning across UK/Ire. The Learning Manager, UK/Ire will act as a conduit between various stakeholders regarding sales learning solutions, services, and technology to see the big picture and leverage diverse perspectives to maximize performance.

Who you will work with

This position reports to the Commercialisation Learning Lead UK/Ire, CEE & TIMER. In this role, the Learning Manager, UK/Ire will work with Sales Management, Marketing, Strategy & Operations, HR, Medical, WWCL COE, Learning Managers, and multiple matrix teams, to ensure that all key learning initiatives add value that support the local business objectives.

Primary Responsibilities

• To develop strategic learning plans across all Business units for UK/Ire.
• Deliver and/or support all training initiatives for commercial sales teams; to include disease state, clinical, competitor & product knowledge, product launches, selling skills, coaching & functional skills, and capability building.
• Partner with stakeholders at all levels to ensure business priorities are achieved and align learning solutions where appropriate.
• Establish a robust model for how learning supports the functional skills and capability development for the field roles (including first line managers) across our commercialisation model (initial and advanced training curricula).
• Identify, recommend, and execute learning programs that leverage resources from the WW Commercialisation Learning Centre of Excellence (COE) to evolve training strategies to deliver integrated training curriculums with minimal adaptation.
• Share learnings with colleagues and with the COE to drive efficiencies and innovation.
• Act as a strategic business partner to advise and provide input on the strategic direction of the Commercial Training strategy to organise and deliver innovative and flexible training solutions (curriculum & pathways) that drive an evolving and agile business centric organisation.
• Develop & design innovative learning solutions, to include disease state, clinical, product knowledge, selling skills & capability upskilling, that demonstrate value and leverage technology, platforms, and processes to meet the needs of the business and the learner.
• Develop, update, and execute the learning strategy for First- and Second-Line Sales leaders for the region.
• Assess and analyse the effectiveness of training programs and initiatives utilizing Kirkpatrick Model.
• Continuously seek to identify and leverage state-of-the-art adult learning methodologies that can accelerate skill and knowledge development of field teams.
• Project manage key WW Commercialisation Learning initiatives at the market level and collaborate with Learning Managers across other markets.