Tesco
Senior Legal Counsel - Customer (12 Month Fixed Term Contract)
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About the Role
As the Senior Legal Counsel, you will act as a trusted business partner across marketing, loyalty, and customer propositions, supporting everything from high-profile campaigns to pricing, promotions, and personalisation. You will work end-to-end from concept through to execution, helping to manage legal and reputational risk, and advising on regulatory and competitor challenges (including ASA matters). You will also support key intellectual property matters, including portfolio management, disputes, and enforcement, ensuring we protect the Tesco brand while enabling the business to deliver commercially at pace.
You will be responsible for
- Build strong relationships with internal stakeholders, acting as a trusted business partner and legal adviser across customer, marketing, and loyalty matters
- Advise on all aspects of Tesco marketing campaigns and key customer propositions (including Clubcard), from concept through to execution, providing expertise on marketing, consumer, pricing, and promotions law
- Draft and manage ASA complaints, both to and from competitors and customers
- Supervise the day-to-day work of the marketing paralegal and support the marketing sign-off process
- Support legal transformation initiatives across marketing, including developing content, tools, improving intake processes, and identifying efficiency opportunities
- Provide strategic advice on intellectual property protection across a range of brand projects
- Advise on and manage a broad range of IP disputes (both hard and soft IP), from registry and domain name proceedings through to more complex disputes
- Draft and negotiate IP aspects of commercial contracts, including sponsorship agreements
- Work closely with external trade mark advisors on portfolio management and complex disputes
- Consider stakeholder needs, identify connected risks, and deliver pragmatic, risk-based solutions
- Deliver IP and marketing training across the business
- Drive forward legal transformation plans across marketing and IP, including embracing the use of AI
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You will need
- To be a proactive self-starter, comfortable working autonomously and leading on matters
- To be a qualified lawyer with strong experience in marketing and consumer protection law
- The ability to simplify complex issues, see the bigger picture, and work efficiently under pressure within a high-volume, varied workload
- Experience across intellectual property, including both portfolio management and dispute work
- A robust and effective style, with the confidence to operate in a collaborative environment that values constructive challenge and open debate
- An excellent academic background, with experience gained at a top-tier law firm or in-house
- Strong communication skills, alongside a commercial, pragmatic approach, and the ability to influence and engage stakeholders at all levels of the business
What's in it for you?
We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!
- Annual bonus scheme of up to 20% of base salary.
- Holiday starting at 25 days plus a personal day (plus Bank holidays).
- Private medical insurance.
- 26 weeks maternity and adoption leave (12 months service required at the qualifying date) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave.
- Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing.
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About Us
You might know us as a supermarket, technology company, or even for our award-winning mobile network. Truth is, we’re all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues, and communities all over the world. No two customers are the same, neither are our colleagues.
At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites, and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support.
We're proud to be an accredited Disability Confident Leader, where everyone’s welcome. That’s why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application, click here for more information. And if you're interested in joining our team but don't tick every box, don't let that hold you back from applying.
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