Lloyd Herbert & Jones
Senior Lettings Coordinator
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About Us
We are a long-established, independent estate agency based in Aberystwyth with a growing lettings portfolio of around 75 managed properties. We pride ourselves on delivering an exceptional service to landlords and tenants and are looking for an organised, enthusiastic and customer-focused person to join our friendly team.
The Role
This is a varied and rewarding role where you will become the main point of contact for our lettings department, building strong relationships with landlords, tenants and contractors.
Your responsibilities will include:
- Managing a portfolio of residential rental properties.
- Liaising with landlords and tenants by telephone, email and in person.
- Organising repairs and maintenance with contractors.
- Arranging property inspections and ensuring follow-up actions are completed.
- Preparing tenancy documentation and ensuring compliance with current legislation.
- Coordinating property marketing and new tenancy applications.
- Working closely with the sales and administration teams to provide excellent customer service.
- Identifying opportunities to grow the lettings portfolio and earn commission.
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About You
You will:
- Be highly organised with excellent attention to detail.
- Have outstanding customer service and communication skills.
- Be confident using computers and office software.
- Be able to prioritise a busy workload and work on your own initiative.
- Hold a full UK driving licence.
- Have experience in property, customer service, banking, legal or office administration (property experience is preferred but not essential as full training will be provided to the right candidate).
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What We Offer
- £26,500 basic salary.
- Workplace Pension.
- Commission scheme (OTE approximately £28,500).
- Full training and ongoing professional development.
- Supportive and friendly working environment.
- Opportunity to develop your career within a respected independent estate agency.
- Monday to Friday working with 1 in 4 weekend hours.
If you enjoy working with people, thrive in a busy office environment and are looking for a long-term career in property, we would love to hear from.
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