Kings Estates
Senior Lettings negotiator
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Company Description
Kings Estates is a progressive independent agency delivering high-quality service and a tailored experience to landlords, vendors, buyers, and tenants. The team combines expert local and industry knowledge to provide standout property services and exceptional customer care. Established for over 10 years in the center of Portsmouth, the agency has grown into the Southampton and Guildford markets. Kings Estates is a market leader in its south coast offices and continues to expand, driven by strong investor demand and a diverse property portfolio. The company is focused on professional, reliable service and long-term relationships across its locations.
Role Description
This full-time, on-site Senior Lettings Negotiator role is based in the Southampton office. The Senior Lettings Negotiator will handle day-to-day lettings activities, including:
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- Registering and qualifying applicants
- Arranging and conducting property viewings
- Providing detailed feedback to landlords
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The role involves:
- Valuing rental properties
- Advising landlords on market conditions and pricing
- Negotiating tenancy terms to secure successful lets
The individual will manage tenancy progression from offer to move-in, including:
- Referencing
- Documentation
- Coordination with landlords and tenants
Responsibilities also include:
- Maintaining accurate records
- Achieving lettings targets
- Supporting junior team members
- Promoting Kings Estates’ standards of professional customer service
Qualifications
- Strong lettings and property negotiation skills, with experience in residential rentals and the local Southampton market.
- Proficiency in client relationship management, including advising landlords and tenants and delivering high levels of customer care.
- Solid organizational and time-management skills, with the ability to handle multiple properties, viewings, and negotiations efficiently.
- Competence with property management and CRM software, email, and standard office applications.
- Clear, professional verbal and written communication skills, including confident telephone manner and in-person presentation.
- Proven track record of meeting or exceeding lettings and sales targets in a fast-paced agency environment.
- Ability to work collaboratively with colleagues on-site, support team objectives, and mentor less experienced negotiators.
- Full UK driving licence and access to a vehicle for viewings and landlord appointments.
- Previous experience as a Lettings Negotiator or Senior Lettings Negotiator; ARLA or similar professional qualification is an advantage.
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