NTT DATA Services
Senior Mainframe Automation Engineer
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Req ID: 384921
Competitive salary | UK/Europe: Fully remote possible; occasionally Sheffield preferred
At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.
NTT DATA is currently looking for a Senior Mainframe Automation Engineer remote for our growing team in the UK and rest of Europe.
About the Role
We are seeking a highly skilled Senior Mainframe Automation Engineer to join our global team responsible for designing, implementing, and supporting enterprise monitoring and automation solutions across the IBM z/OS platform.
This team is responsible for defining and executing the automation strategy for critical mainframe services, ensuring their availability, recoverability, security, and operational efficiency. The role requires deep technical expertise in Mainframe Automation technologies, particularly Broadcom OPS/MVS, along with a broad understanding of IBM Z infrastructure.
As a Mainframe Automation SME, you will work closely with infrastructure, application, and operations teams globally to design, develop, and implement automation solutions that improve operational effectiveness and reduce manual intervention. You will also provide production support, incident resolution, and technical leadership for automation-related initiatives.
The ideal candidate will be a proactive problem solver, excellent communicator, and technical expert capable of independently delivering enterprise-class automation solutions for complex mainframe environments.
In this role, You will
- Administer, maintain, and support enterprise Mainframe Automation solutions.
- Design, develop, and implement monitoring and automation processes across IBM z/OS environments.
- Create, modify, test, and deploy automation rules, policies, and event management solutions.
- Manage requests for new automation requirements and enhancements from business and technology teams.
- Work closely with stakeholders to understand operational requirements and translate them into effective automation solutions.
- Ensure automation solutions adhere to enterprise standards, governance requirements, and best practices.
- Provide technical support and troubleshooting for automation-related incidents and production issues.
- Perform root cause analysis and implement preventative measures to minimize operational risks.
- Develop and maintain REXX-based automation scripts and utilities.
- Collaborate with infrastructure teams to enhance operational efficiency through intelligent automation.
- Participate in strategic projects involving automation modernization and service improvements.
- Monitor system health and automation effectiveness across multiple environments.
- Support incident, problem, and change management processes.
- Create and maintain technical documentation, operational procedures, and automation standards.
- Drive continuous improvement initiatives focused on operational excellence and reduced manual intervention.
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Required Qualifications
- Typically 8 to 15+ years of experience in IBM Mainframe environments.
- Minimum 5+ years of hands-on experience in Mainframe Automation and Monitoring solutions.
- Strong experience with automation products such as Broadcom OPS/MVS, IBM System Automation (SA z/OS), and/or NetView.
- Experience supporting enterprise-scale production environments with high availability and operational resilience requirements.
- Proven expertise in automation design, implementation, troubleshooting, and monitoring across IBM z/OS platforms.
- Strong REXX programming and automation scripting experience.
- Strong hands-on experience with:
- Broadcom OPS/MVS
- IBM System Automation (SA z/OS)
- IBM NetView
- IBM z/OS Environment
- Expertise in designing and implementing Mainframe Automation solutions.
- Strong programming and scripting experience using:
- REXX
- CLIST (preferred)
- Experience supporting enterprise production environments and critical business applications.
- Strong understanding of:
- Incident Management
- Problem Management
- Change Management
- IT Service Management (ITSM)
- Proven troubleshooting and problem-resolution skills in IBM Z environments.
- Ability to work independently with minimal supervision.
- Strong analytical and decision-making capabilities.
- Excellent verbal and written communication skills.
- Experience working with globally distributed teams.
Desired Qualifications
- Hands-on experience with Broadcom OPS/MVS automation architecture and advanced rule development.
- Experience implementing event-driven automation and self-healing processes.
- Knowledge of:
- JES2/JES3
- CICS
- DB2
- MQ
- z/OS System Programming
- USS (UNIX System Services)
- RACF
- Experience with enterprise monitoring and observability solutions.
- Familiarity with automation governance, compliance, and audit requirements.
- Knowledge of DevOps practices and automation lifecycle management.
- Experience working in Banking, Financial Services, or other highly regulated environments.
- IBM or Broadcom product certifications are desirable.
Job Expectations
- Deliver reliable, scalable, and efficient automation solutions that improve operational stability.
- Ensure availability, recoverability, security, and performance of automation platforms.
- Respond to incidents and service requests within agreed service levels.
- Participate in production support activities, including after-hours support when required.
- Collaborate effectively with global teams, stakeholders, and vendors.
- Continuously identify opportunities to automate manual operational processes.
- Maintain high-quality documentation, implementation standards, and support procedures.
- Ensure adherence to enterprise governance, security, and compliance standards.
- Contribute to automation strategy and technology roadmap initiatives.
- Demonstrate strong ownership, accountability, and technical leadership.
Primary Skillset
- Mainframe Automation (OPS/MVS, IBM SA z/OS, NetView)
- Broadcom OPS/MVS Administration & Development
- REXX Programming & Scripting
- IBM z/OS
- Event Management & Automation
- Production Support & Troubleshooting
- Incident, Problem & Change Management
- Automation Design & Implementation
- Root Cause Analysis
- Monitoring & Alerting Solutions
- Operational Process Automation
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Secondary Skillset
- Confluence
- Jira
- GitHub
Benefits
Our people are the most critical component of our long-term success and their health and wellbeing are our priority. You will enjoy a comprehensive, locally competitive benefits package.
About NTT DATA
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
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