Deloitte
Senior Manager, AI Operations Transformation, ER&I (Energy, Resources and Industrials), Operations Industry & Domain Solutions, Technology & Transformation
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Connect to your Industry
Do you want to help diverse organisations in the ER&I industry to develop and implement effective and efficient operational delivery models including the adoption of AI? Are you passionate and enthusiastic about operational design and delivery, and thinking creatively to solve client issues? Could you provide insights to help our clients make the right decisions, address key challenges, and identify ways to achieve goals and objectives aligned to their strategy? Have you delivered complex transformation programmes? Can you think on your feet and adapt where necessary?
We design, build, and optimise operations of Energy, Resourcing and Industrials (incl. Construction) (ER&I) Businesses, to bring their biggest ideas to life and help them to unlock the value of AI, digital and sustainability. Working with colleagues across Deloitte, we combine business design, process engineering, agentic AI led operating models and cost transformation in-hand with data and technology fluency to solve our clients’ biggest challenges, bring the unpredictable and unknown into focus, and turn concepts into reality. To do this, we need ambitious, entrepreneurial and curious people that will drive innovation and welcome and thrive in disruption.
Connect to your career at Deloitte
Deloitte drives progress. Using our vast range of expertise, we help our clients become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.
What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.
Connect to your opportunity
In Operations & Industry Domain Solutions (OIDS) we have always led with our industry knowledge. Our clients value the insight and expertise we bring from the wide range of organisations we work for, and the experience that brings.
In ER&I it is no different; we work with clients to aid them in transforming within a rapidly changing environment to achieve their goals, including a net zero future, and preparing for Industry 4.0. Industrial businesses are going through a major change driven by the energy transition as we move from the world of hydrocarbons to renewables and other energy sources enabled by advances in technology and shaped by the geo-political landscape. In OIDS, our rapidly growing community of ER&I professionals are responding to complex market challenges, to maximise business potential across the full spectrum of the ER&I industry.
Your role will include:
- Leading client thinking in identifying areas of innovation that encourage new ways of working and enhance the existing operating model
- Managing Deloitte and client teams to understand their organisations, to design and deliver Operating Models that are fit for purpose and successfully realise their strategic intention
- Developing business cases and identifying and/or delivering sustainable cost savings in collaboration with senior clients
- Developing a methodical approach to research and guiding a team through analysing large qualitative and quantitative data sets to shape recommendations
- Evaluating and using emerging and innovative technologies (including generative and agentic automation) or ways of thinking to shape strategy; design operating models, principles and roadmaps; and deliver transformation
- Assessing processes, identifying and quantifying inefficiencies and design and implementation of improvements
- Managing successful teams, workstreams and engagements on time and to budget
- Undertaking the strategic and operational reviews of entire organisations or functions within organisations at a system, organisation, service or functional levels
- Organising insights to define a logical flow to tell a story when presenting recommendations
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Connect to your skills and professional experience
We are looking for people to join our team who embrace change and bring us ever greater breadth and depth of expertise. The quality of our technical skills is enhanced through our practical knowledge of implementation and our ability to learn from each other.
We are looking for people who have:
- Proven, deep industry knowledge of the dynamics/ trends in a minimum of one of the following:
- Energy & Chemicals
- Power, Utilities & Renewables
- Mining & Metals
- Industrial Products & Construction (inc. Real Estate)
- Experience leading transformation workstreams, projects or programmes with a focus on delivering any of the following:
- Energy transition
- Physical infrastructure deployment
- Supply chain transformation / automation
- Decarbonisation and/or NetZero
- Regulatory compliance
- Service delivery and pricing
- Proven experience of leading and managing successful teams or engagements on time and to budget, including initial scoping and commercial components
- Experience of engaging with and managing senior business stakeholders to support alignment on and delivery of key outcomes
- Experience of use of AI / automation to accelerate operational processes and operating models
- Proven track record of people management to build trusted teams and support future talent development
- Experience of an operational role in at least one ERI organisation (either as an employee or as a consultant/contractor), demonstrating knowledge of the overall operating model of that business
- Previous consulting experience, whether as an independent advisor or in-house
Additional desirable, but not essential experience includes:
- Lean Six-Sigma or equivalent qualification
- MBA or equivalent qualification
At Deloitte, with respect at the heart of our inclusive culture, we value difference and welcome Neurodiverse thinking. We recognise that our people are juggling demanding careers with commitments and interests outside of work. We are open to discussing with you the different ways in which we can support agile working arrangements.
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Connect to your business - Technology and Transformation
Distinctive thinking, deep expertise, innovation and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest technology and transformational challenges around, join us. Together, we’ll make an impact that matters.
Engineering, AI and Data
We lead transformation at the heart of our clients; re-engineering the core of our clients’ organisations, helping to unleash growth, and creating better futures for their customers, citizens and employees.
Personal independence
Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further details as you progress through the recruitment process, or you can contact the Independence team upon request.
Connect with your colleagues
“The great culture, flexibility, and range of experiences that Deloitte offers is what sets this firm apart. In Technology & Transformation, Deloitte is far ahead of any of our immediate competitors.” - Sophia, Technology & Transformation
“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organisations; I wanted to be part of a team that made a difference that I could be proud of.” - Dan, Technology & Transformation
Our hybrid working policy
You’ll be based in Edinburgh, London, or Manchester with hybrid working.
At Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.
For a full job description, please visit our online Deloitte Careers portal.
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