HSBC Global Services Limited
Senior Manager, Alternative Investment Operations - 18-Month Fixed Term Contract
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If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further.
We’re one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions.
HSBC Alternatives is the alternative investment arm of HSBC Asset Management, investing globally across Private Credit, Private Markets, Hedge Funds, Real Estate, Infrastructure, and Venture Capital. With ~USD 85.3bn AUM and ~300 colleagues across 10 offices, we’re building scalable, well-controlled operating models that support growth.
We’re looking for an experienced operations leader to join our Direct Alternatives Investment Operations team, focusing on Private Credit products (funds and mandates) on a secondment basis. Reporting to the Head of Direct Alternatives Investment Operations, you’ll provide hands-on oversight across the investment lifecycle, partner closely with front office and control functions, and help drive process, data, and system improvements—while maintaining strong risk discipline in a controlled function environment.
As an HSBC employee in the UK, you’ll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.
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In this role you’ll:
- Lead day-to-day oversight of end-to-end investment operations for Private Credit strategies (e.g., Direct Lending, Infrastructure Debt, Venture Debt, Revolving Credit, Trade Finance) across funds and mandates.
- Oversee transaction and trade services, including execution support, settlement, review/administration of legal documentation, and monitoring of investment restrictions with a risk-centric approach.
- Support new product launches and subsequent closings, contributing to operating model design, operational set-up, and calculations such as equalisation.
- Provide valuation and performance oversight, including NAV review, support for hard-to-value assets, waterfalls/carry, income reconciliations, and calculations.
- Manage liquidity and treasury activities including cashflow forecasting, calls/distributions analysis, facilities (credit/overdraft), hedging and FX operations.
- Own stakeholder and vendor oversight, contribute to investor/portfolio reporting, and drive continuous improvement, change delivery, and control effectiveness.
To be successful in this role you should meet the following requirements:
- Strong experience in investment operations within alternatives is essential, with demonstrable focus on Private Credit and loan-style instruments being desirable.
- Proven capability overseeing complex operational deliverables: documentation, restrictions monitoring, NAV/valuation governance, and portfolio/investor reporting in a controlled environment.
- Solid understanding of private asset valuation concepts, performance mechanics (e.g., waterfalls/carry), and reconciliations; comfort working with hard-to-value assets.
- Experience supporting product launches/structuring and building operating models, including service provider oversight and operational infrastructure set-up.
- Track record of effective risk and control execution (operational risk framework, compliance considerations, regulatory/tax change implementation), with confidence escalating and resolving issues.
- Strong stakeholder management skills across investment teams, Product, Legal, Compliance, Risk & Control, IT, and external administrators/managers; able to coach and develop junior/offshore colleagues.
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Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.
If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via hsbc.recruitment@hsbc.com.
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