Al Shorfa Ltd
Senior Manager (Bollywood Theme Lounge) £48,000 per year (£25 per hr / 5 days)
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Company Description
Al Shorfa is a hospitality-focused company based in London, England, United Kingdom. The organization operates in Greater London and is committed to delivering memorable, high-quality guest experiences. With a growing presence in themed venues, Al Shorfa combines cultural ambiance with professional service standards. Team members join a diverse, inclusive workplace that values creativity, reliability, and customer satisfaction.
Role Description
This is a full-time, on-site Senior Manager role for a Bollywood Theme Lounge located in Greater London, with a salary of £48,000 per year (£25 per hour / 5 days per week). The Senior Manager oversees day-to-day lounge operations, ensuring excellent guest service, efficient staffing, and adherence to health and safety standards. Responsibilities include:
- Supervising and supporting front-of-house and bar teams
- Managing reservations and guest flow
- Maintaining a vibrant Bollywood-inspired atmosphere
- Monitoring budgets and costs
- Coordinating promotions and events
- Working closely with suppliers and partners to ensure high-quality food, beverage, and entertainment offerings
The Senior Manager is expected to:
- Lead by example
- Handle escalated guest issues
- Support recruitment and training
- Contribute to continuous improvement of lounge performance
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These events will generally run during the late afternoon / evenings and nights at our venue. You will build your own team and be responsible to delegate duties accordingly. Students, male or female, are also welcome to apply.
Qualifications
- Strong hospitality and lounge management experience, including staff supervision and daily operations oversight.
- Background in customer service and guest relations, with the ability to manage complaints and ensure high satisfaction levels.
- Experience with scheduling, budgeting, and basic financial reporting for hospitality venues.
- Knowledge of health, safety, and licensing regulations relevant to bars, lounges, or restaurants.
- Ability to plan and execute themed events or promotions, ideally with an interest in Bollywood culture and entertainment.
- Excellent communication, leadership, and team-building skills, with the ability to work collaboratively across diverse teams.
- Strong organizational and problem-solving skills, with attention to detail and the ability to stay calm under pressure.
- Prior experience in a supervisory or management role within hospitality or nightlife venues in Greater London is highly beneficial.
- Flexibility to work evenings, weekends, and holidays as required by lounge operations.
- Relevant vocational training or a qualification in hospitality management, business, or a related field is an advantage.
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Basic Requirements
- Must speak fluent Hindi or Punjabi
- Must be a Bollywood fan and understand the culture / lifestyle
- Must know about Bollywood Music, Movies, and Food
- Would be ideal if the candidate has experience in Bollywood Dance, Singing, Acting, Modelling
- Background from India is ideal
- Must have an outgoing bubbly personality to fit the role of Events Manager
- Must be willing to train, learn, adapt to this vibrant business environment
Salary
- £48,000 per annum
- £25 per hour
- 8 hours per day
- 5 to 7 days per week
- Cash and NI options available
- Part Time and Full Time options available
- Visa Options / Sponsored Visa options available (subject to checks)
Benefits
- Performance bonuses available
- Paid Accommodation available near Park Royal (small double bedroom) value up to £450 per month
- Travel expenses covered / included
- 5.6 weeks of paid holiday per year
- Full training will be provided
To Apply for the Job
- Must provide latest C.V. / Resume
- Must provide proof of ability to work in the UK
- Whatsapp Number / Email
- Brief paragraph explaining why you are best suited for this job role
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