Senior Manager, Business Manager, Office of CIO in TECHNOLOGY

Regulatory Compliance

• You are responsible for ensuring the Technology Directorate complies with external regulatory requirements and internal policies, including public procurement policy, technology resilience obligations and compliance relating to Critical National Infrastructure.
• You coordinate the gathering of internal information in response to regulatory requests.
• You collaborate within the directorate and with partners across the Bank to foster a culture of compliance.

Risk and Audit Management

• You establish, maintain and review the Technology Directorate’s risk management framework, mechanisms and tools, ensuring they support consistent identification, assessment, monitoring, control and reporting of technology risk.
• You support and monitor the first line of defence in applying technology risk management tools, including identifying, assessing, monitoring and controlling technology risk, and advising on proportionate mitigation measures.
• You assess the adequacy and effectiveness of controls from a technology risk perspective during due diligence of new products and applications, incident handling and material change activity, providing advice and recommendations where required.
• You collaborate within the directorate and with partners across the Bank to foster a shared understanding of risk.
• You work with the TLT to support the management of Technology risks and controls.
• You support the management of technology audit activity by coordinating evidence, tracking actions, monitoring closure of agreed mitigations and ensuring issues are escalated through the appropriate governance forums.
• You coordinate the gathering of internal information in response to audit requests, ensuring responses are complete, timely and aligned with agreed ownership of audit actions.

Team Management and Management of PS/PA Office

• You are accountable for building knowledge, skills and best practice within your teams and across the Technology Directorate.
• You are responsible for developing and mentoring a high-performing team of direct reports.

Role Requirements

Minimum/Essential Criteria

• Proven experience and track record of building relationships across business units and with a range of stakeholders, balancing competing interests and generating a collaborative, one-team mindset.
• Successful leadership experience, established over several years, within a high-performing central operations or COO team, or in a comparable technology business management function.
• Established understanding of finance, budgeting and forecasting, with an accounting qualification desirable, and experience using financial insight to support technology investment, supplier and workforce decisions.
• Established understanding of regulatory compliance, audit management and risk management in a complex technology or regulated environment.
• Established understanding of internal process management and capacity and demand planning.

Strong Stakeholder Management and Interpersonal Skills

• You have very strong interpersonal skills at senior levels and a proven ability to influence decisions across organisational boundaries.
• You are an effective communicator, able to create a compelling narrative and inspire people to follow you.
• You can build trusted relationships at all levels of the Bank, enabling you to have difficult conversations in pursuit of a common objective. You can make and recommend difficult decisions.
• You are recognised as an empathetic people leader and a role model for the Bank’s leadership values, promoting an inclusive culture and working environment.

An Experienced ‘Operator’ within a Central Operations Team

• You are an experienced technology business management operator, using financial, workforce, supplier and performance insight to influence the directorate’s budgeting and forecasting process and support delivery within agreed budgets.
• You are an experienced capacity and demand planner, able to make and support recommendations about the directorate’s workforce while balancing stakeholder needs and understanding due process.
• You have demonstrable understanding of regulatory compliance within a comparable organisation.
• You have demonstrable understanding of risk management processes within a comparable organisation.

An Ambassador for the Bank

• You are able to build and tap into a wide external network to learn, attract talent, and help drive the reputation of the Bank. You might represent the Bank at relevant external engagements.

This is a people management role. You will be responsible for day to day management of the team and for defining roles and responsibilities. You will develop your team through sharing information effectively, coaching and communicating a clear vision to ensure that your staff are productive, engaged and motivated to deliver the area's aims. This will include setting clear goals and smart stretching objectives that are aligned to those of the team, division and directorate. You will also be responsible for managing all staff-related matters that may arise including performance, absence and sickness.

Our Approach to Inclusion

The Bank values diversity, equity and inclusion. We play a key role in maintaining monetary and financial stability, and to do that effectively, we believe we need a workforce that reflects the society we serve.

At the Bank of England, we want all colleagues to feel valued and respected, so we're working hard to build an inclusive culture which supports people from all backgrounds and communities to be at their best at work. We celebrate all forms of diversity, including (but not limited to) age, disability, ethnicity, gender, gender identity, race, religion, sexual orientation and socioeconomic status. We believe that it’s by drawing on different perspectives and experiences that we’ll continue to make the best decisions for the public.

We welcome applications from individuals who work flexibly, including job shares and part time working patterns. We've also partnered with external organisations to support us in making adjustments for candidates and employees in the recruitment process where they're needed.

From 1st October 2026, we expect all our colleagues to spend a minimum of 50% of their working time in the office per month. This is to capitalise on the benefits of working together in person across teams, while maintaining the flexibility offered by home working. Subject to that minimum requirement, individuals and managers should work together to find what works best for them and their team.

Finally, we're proud to be a member of the Disability Confident Scheme [https://www.gov.uk/government/publications/disability-confident-guidance-for-levels-1-2-and-3/level-2-disability-confident-employer]. If you wish to apply under this scheme, you should check the box in the ‘Candidate Personal Information’ under the ‘Disability Confident Scheme’ section of the application.

Salary and Benefits Information

We encourage flexible working, part time working and job share arrangements. Part time salary and benefits will be on a pro-rated basis as appropriate.

This role offers a salary of:

• London: £90,640 - £101,970

• Leeds: £81,600 - £91,800

• Currently a non-contributory, career average pension giving you a guaranteed retirement benefit of 1/80th of your annual salary for every year worked. There is the option to increase your