Lloyds Banking Group
Senior Manager Continuity & Response
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Senior Manager Continuity & Response
Salary Range: £85,493 - £100,580
Locations: Bristol, Edinburgh, Glasgow, Leeds, Manchester
Hours: Full time
Working Pattern: Hybrid
Job Description
As a Senior Manager Continuity & Response, you'll lead the development and enhancement of response and recovery capabilities across the organization, connecting resilience activity across technology, data, suppliers, operations, people, and property. You'll work with senior stakeholders to translate complex resilience challenges into practical, measurable actions that strengthen organizational resilience.
Key Responsibilities
- Leading response and recovery capability to ensure preparedness and effective recovery during disruption.
- Driving exercising, assurance, and continuous improvement activities to demonstrate resilience plans and capabilities work in practice.
- Developing and leading a specialist Business Continuity team, building capability and embedding future-focused ways of working.
- Using data, tooling, and automation to improve resilience insight, assurance, and decision-making.
- Connecting resilience activity across key enabling functions, helping drive a coordinated approach to operational resilience.
- Providing clear, effective guidance and challenge to senior leaders, executive forums, and regulatory stakeholders.
About Us / Why Lloyds Banking Group
We're investing in our people, technology, and data to support over 28 million customers and Help Britain Prosper. This role offers the opportunity to help shape the next generation of resilience capability, enabling the Group to transform and modernize safely while continuing to deliver critical services through disruption.
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You'll join a collaborative environment where innovation, continuous improvement, and customer outcomes are at the heart of what we do.
What You'll Need
- Experience delivering Business Continuity, Operational Resilience, Crisis Management, or Recovery activities within a large, complex organization.
- Strong expertise in Business Continuity and response and recovery planning, with the ability to embed practical and measurable resilience outcomes.
- Experience leading teams, developing capability, and providing clarity through complex challenges.
- Ability to use data, tooling, and management information to support assurance, oversight, and informed decision-making.
- Strong stakeholder management skills, with experience influencing senior, executive, and regulatory audiences.
- Experience designing, delivering, or overseeing exercising, testing, and assurance activities that support continuous improvement.
And any experience of this would be really useful
- Experience supporting enterprise-wide exercising, crisis response, or recovery activity.
- Understanding of how cloud technology, artificial intelligence, data, and supplier networks are influencing resilience capabilities.
- Established external networks within Operational Resilience, Business Continuity, Crisis Management, or Technology Resilience communities.
This is a place for you...
Our ambition is to be the leading UK business for diversity, equity, and inclusion, supporting our customers, colleagues, and communities. We are committed to creating an environment in which everyone can thrive, learn, and develop.
We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location, and working patterns. As a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role and have a disability, long-term health, or neurodivergent condition, through the Disability Confident Scheme.
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Benefits
- 30 days' holiday, with bank holidays on top.
- A generous pension contribution.
- Discretionary performance-related award.
- Private healthcare and wellbeing support.
- Access to a wide range of colleague benefits and learning opportunities.
Ready to make an impact? Apply today.
At Lloyds Banking Group, we're driven by a clear purpose: to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses, and communities. With us, you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow, and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us, which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce that reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
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