Senior Manager DGSS

Company Description

John Crane, a business of Smiths Group, is a global leader in mission-critical flow control solutions for energy and process industries that enable efficient and sustainable operations. Our products include mechanical seals and systems, couplings, bearings, filtration systems, and predictive digital monitoring technologies.

We have a global network of more than 200 sites in over 50 countries and employ more than 6,000 people worldwide. We partner with our customers to help them keep their operations safe, reduce downtime, improve efficiency, and meet the latest environmental standards.

John Crane is part of Smiths Group. For over 170 years, Smiths has been pioneering progress by engineering for a better future. We serve millions of people every year, helping to create a safer, more efficient, productive, and better-connected world across four global markets: energy, security & defence, space & aerospace, and general industrial. Listed on the London Stock Exchange, Smiths employs approximately 16,000 colleagues in over 50 countries.

Job Description

We are seeking an experienced and strategic Global Engineering Manager - Gas Seal Support Systems (GSS) to lead our global engineering organization across both pre-order and post-order engineering activities. This is a high-impact leadership role responsible for the end-to-end engineering delivery of Dry Gas Seal Support Systems, from initial customer enquiry and proposal development through to final design release and project execution. The successful candidate will drive engineering excellence, standardisation, innovation, and operational performance while leading a global team of engineering managers, supervisors, and engineers.

Working closely with Sales, Operations, Projects, Procurement, and customers worldwide, you will be instrumental in delivering high-quality engineering solutions that support business growth and customer satisfaction.

Key Responsibilities:

• Lead the global Gas Seal Support Systems (GSS) Engineering function across pre-order and post-order activities.
• Own the end-to-end engineering lifecycle from RFQ through design, customer approval, manufacturing release, and final documentation.
• Manage and develop a global team of Engineering Managers, Supervisors, Team Leaders, and Engineers.
• Drive engineering excellence, productivity improvements, and business growth through standardisation and continuous improvement initiatives.
• Serve as the technical Subject Matter Expert (SME) for Gas Seal Support Systems.
• Ensure engineering deliverables, including drawings, datasheets, calculations, and technical documentation, are completed accurately and on time.
• Accountable for engineering performance metrics, including On-Time Delivery (OTD), quality, productivity, and cycle time improvement.
• Lead capacity planning, workload management, resource allocation, and project scheduling activities.
• Build organisational capability through coaching, mentoring, succession planning, and talent development.
• Collaborate with Sales, Operations, Project Management, Procurement, and Manufacturing teams to align priorities and service delivery requirements.
• Drive engineering process standardisation, automation initiatives, and adoption of global best practices.
• Manage engineering tools and systems, ensuring effective implementation and utilisation across the organisation.
• Work closely with regional teams and key customers to ensure technical alignment and successful project execution.
• Support product development, research and development (R&D), new product development (NPD), and cost optimisation initiatives.
• Lead continuous improvement activities and execute strategic Priority Action Lists (PALs).
• Address and resolve technical challenges and customer issues while maintaining high levels of customer satisfaction.
• Support site audits and customer visits as required.
• Ensure compliance with customer specifications, company policies, ISO standards, and Environmental, Health and Safety (EHS) requirements.