AIT Worldwide Logistics, Inc.
Senior Manager, Digital Integration Services
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Introduction
Join us at AIT, where we believe every day presents an opportunity to make a global impact! We’re problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction. Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT. Find out what our people deliver.® means when you come move the world with us! Hear directly from our teammates at AIT Worldwide Logistics and make us the next stop on your career journey.
Overview
The Senior Manager, Digital Integration Services provides day-to-day leadership for integration delivery teams supporting customers, vendors, and internal stakeholders. Manages the execution of integration projects, ensures work is properly planned and resourced, and maintains delivery discipline across active initiatives. Supports intake, prioritization, scheduling, and issue resolution while maintaining a strong customer-focused approach. The role develops team capabilities, drives process improvements, and maintains reporting routines that provide visibility into delivery status, risks, and outcomes. Ensures integration programs are properly prioritized, resourced, planned, executed, measured, and continuously improved and will lead, coach, mentor, and develop team members while fostering accountability, collaboration.
Responsibilities
Integration Delivery Execution:
- Manage day-to-day execution of integration projects, ensuring scope, timelines, and deliverables are clearly defined and met.
- Support intake, planning, resource assignment, testing, deployment, and transition activities.
- Ensure integration projects follow a defined lifecycle including intake, scope definition, planning, resource assignment, execution.
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Project Coordination & Resource Alignment:
- Coordinate project managers, technical resources, and business contributors to meet delivery priorities.
- Maintain clarity of ownership, dependencies, and schedules across multiple initiatives.
- Assign and align project-level resources... ensuring priorities, ownership, dependencies, and timelines are clearly defined.
Risk, Issue & Stakeholder Management:
- Monitor project risks, delays, and constraints.
- Escalate issues appropriately and maintain communication with stakeholders to ensure expectations and outcomes are aligned.
- Manage project volume, schedules, risks, dependencies, delays, escalations.
Team Leadership & Development:
- Provide leadership, coaching, and direction to team members. Reinforce accountability, collaboration, and customer service orientation.
- Lead, coach, mentor, and develop team members.
Process Improvement & Reporting:
- Support continuous improvement of integration delivery practices, reporting routines, and operating models. Maintain dashboards and metrics that communicate project status, risks, and throughput.
- Evaluate current processes, identify improvement opportunities... develop and communicate reporting and metrics.
Performs other duties as assigned
Complies with all policies and standards
Qualifications
Education
- Bachelor's Degree related to technology, business, supply chain, logistics, or a related field (required)
- Master's Degree (preferred)
Experience
- 10+ years in logistics, transportation, systems, integration, or related business experience required (required)
- 5+ years in management experience leading teams in a business or technology environment (required)
Knowledge, Skills, and Abilities
- Experience supporting customer, vendor, or enterprise integration programs (EDI, API, portals, system connectivity)
- Ability to manage project priorities, schedules, risks, and dependencies
- Must have strong communication skills, business acumen, attention to detail, and building business partnership skills
- Ability to direct work, assign resources, and drive results
- Experience with project lifecycle governance and stakeholder communication
- Customer-service orientation and continuous improvement mindset
- Ability to maintain reporting, metrics, dashboards, and KPIs
- Aptitude to learn unfamiliar systems and technologies
- Subject matter expertise in logistics operations, business systems, or integration delivery
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What AIT Can Offer You
In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position). Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement. In addition, teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 1 floating holiday, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually.
About AIT Worldwide
AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine. Backed by scalable, user-friendly technology, AIT’s flexible business model customizes door-to-door deliveries via sea, air, ground and rail—on time and on budget. With expert teammates staffing more than 150 worldwide locations in Asia, Europe and North America, AIT’s full-service options also include customs clearance, warehouse management and white glove services.
AIT Worldwide Logistics is an Equal Opportunity Employer – M/F/Veterans/Disabled. If you are unable to apply online due to a disability, contact Human Resources at 630-766-8300 ext 5218.
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