About Ricoh

A global leader in digital services, recognised for innovation, sustainability and a people-first culture. We feature in the Gartner Magic Quadrant, are listed in the Global 100 Most Sustainable Companies, and have been named one of Forbes’ World’s Best Employers 2025.

At Ricoh, we believe people do their best work when they feel valued and supported. We create inclusive workplaces where you can grow, contribute, and make a positive impact while helping to build a more sustainable future.

Find your place. Transform your future

Our purpose is centred on understanding and improving how people work. By focusing on real working experiences, we support individuals to develop their skills, realise their potential and do work that feels meaningful.

People Transform When They Love What They Do

This belief sits at the heart of The Ricoh Promise. It guides how we recruit, how we support our people, and how we work together every day, creating an environment where you can grow, feel valued and make a difference.

When you join us, you are encouraged to share your ideas, challenge the way things are done, and work with others to build something better. If you are looking for a place where your voice is heard, your development is supported, and your work feels meaningful, you will feel at home at Ricoh.

What you will be doing

Ricoh are pleased to be recruiting for a new role which will lead financial planning, commercial finance and business performance management for GMA, driving delivery of annual revenue, growth and profitability targets. The role acts as senior Finance Business Partner to GMA Channel Sales VPs and RGS leadership, providing governance, commercial challenge and decision support across planning, forecasting, pipeline, revenue conversion and profitability. The role requires close collaboration with senior business leaders, global finance teams, and cross-functional stakeholders to align financial and operational performance with strategic priorities.

Key Responsibilities

• Strategic Business Partnering – Partner with GMA Sales leadership to deliver revenue, margin and profitability targets; provide commercial insight and challenge, identify performance gaps and opportunities and develop mitigation plans with Sales Leadership.
• Performance Reporting & Management – Own executive performance reporting (Incl International Accounts Business Case update), providing clear commentary and recommendations across revenue, gross profit, forecast, pipeline, commissions, risks and opportunities; ensure performance gaps have clear actions and accountability.
• Forecasting, Planning & Reporting Governance – Govern the GMA budgeting, forecasting and performance reporting frameworks, ensuring consistent assumptions, standards, timelines and accountability across regions. Lead performance management across revenue, margin and expenses; challenge forecast assumptions, validate pipeline-backed expectations and improve forecast accuracy and predictability.
• Pipeline Governance & Commercial Challenge – Govern pipeline progression, conversion and slippage against revenue and growth targets; challenge Sales commitments and ensure material gaps have clear mitigation plans, owners and actions.
• Revenue Recognition & Order Conversion – Work with Sales, Service Delivery and Markets to track major wins/orders through implementation into revenue; provide visibility of order-to-revenue timing, P&L impact and operational issues affecting revenue realisation.
• Customer & Channel Profitability – Lead profitability analysis at customer and channel level, using financial insight and scenario modelling to support pricing, investment, portfolio and resource-allocation decisions.
• Commission Management & Financial Controls – Provide governance over sales commission calculations, validation, reconciliations and reporting, while maintaining robust controls and compliance across forecasting, reporting and performance-management processes.
• Performance Analytics & Digital Enablement – Own and continuously improve GMA management information, KPI definitions and reporting standards; drive data quality, automation and financial visibility through RGS Insights, Power BI and other analytical capabilities.