Deloitte
Senior Manager - Financial Services (Insurance), Programme Leadership
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Are you energised by the opportunity to tackle some of the world’s biggest and most complex social, environmental and economic challenges?
Do you get excited about working with a diverse and global team of experts and experienced professionals?
Are you passionate about leading organisations through transformation to deliver value and sustainable benefits to their customers, clients and staff?
If so, Deloitte’s Major Programmes practice could be the place for you!
About the Role
Deloitte’s Major Programmes practice (part of the wider Human Capital offering) is currently recruiting for individuals with industry and technical skills that can strengthen our capability to address complex programme challenges and create conditions for success for the world’s most impactful programmes.
Over the last 50 years, the world has changed significantly, but the approach to tackling these increasingly cross-cutting, capital intensive and technologically complex programmes has not evolved at the same pace. Our clients look to us and our deep and broad programme delivery expertise to lead them through complex transformations and implement new and effective ways to deliver major programmes.
Our market leading next generation delivery approach, Programme Aerodynamics, replaces siloed, conventional, linear thinking with multi-disciplinary capability to help our clients deliver their most critical and demanding programmes while reinforcing Deloitte’s commitment to purpose-led change. Programme Aerodynamics is a fundamentally new approach bringing together mindsets, expertise, methodologies, and solutions from Strategy, Programme, Digital, Programme Leadership and Human Centred Transformation to better anticipate, shape and manage change in Major Programmes. It empowers project leaders to effectively anticipate and manage change, risk and uncertainty across a programme’s lifecycle, shaping its success.
Our practice comprises a blend of those who have worked previously in industry (in both technical and non-technical roles) and those who have prior consulting experience. The strength and value Major Programmes bring to our clients and Deloitte is a result of our collectively diverse and highly relevant industry insights and experience; the complexity of challenges our clients face requires us to leverage this diverse range of skillsets and experiences.
You will have the opportunity to work across a range of impactful programmes, building your skills and experience on the job, as well as supported by our world class professional development approach. You will also experience the breadth of what Deloitte offers, working with colleagues across a range of disciplines in a dynamic and collaborative environment and drawing on our market leading methods, and our global assets and tools.
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About Deloitte
Connect to your career at Deloitte
Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.
What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.
Connect to your opportunity
Our Major Programmes business sits within Human Capital - the world’s leading people and HR transformation business. As part of a practice that brings research and analytics expertise together with deep industry knowledge, you’ll develop change programmes that are not only innovative, but deliver the most positive impact for all, and in doing so you’ll develop trusted relationships with senior business stakeholders.
Within Programme Leadership, the continued success of our Financial Services practice means that we are looking to grow the team further by recruiting individuals with experience from across Retail and Commercial Banking, Building Societies, Wealth and Asset Management, Capital Markets, Insurance and Reinsurance.
Your role
- Take the lead in partnering with clients to solve complex issues, through leading teams to design, shape and deliver strategically significant projects and programmes
- Work with a range of senior stakeholders both internally within Deloitte and in client organisations at all levels, as a subject matter expert on Programme Leadership
- Apply a combination of consulting experience, industry knowledge, tools and technology to anticipate and address programme/portfolio challenges with client and colleague teams
- Lead teams from across different parts of Deloitte, clients and other partners to deliver complex client programmes and critical outcomes
- Support business development by building client relationships, contributing to new business proposals, and taking key roles in industry and account teams
- Contribute to internal practice development by participating in proposition, methodology and point of view development activities, and supporting knowledge capture and sharing
- Demonstrate excellent presentation, facilitation and communication skills across all levels of client and Deloitte stakeholders
Connect to your skills and professional experience
You’re curious and natural at taking initiative. We have unique challenges to solve, and often in unique contexts.
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You should have strong experience in most of the following:
- Leading components of large-scale business/organisational transformation programmes, using traditional and/or agile methodologies with a strong understanding of digital/technology enabled change
- Experienced in delivering at least one of the following types of programmes: (1) Finance and Actuarial Transformation, (2) Organisation & Op Model Transformation; (3) Digital and/or Cloud transformation, including implementation of digital user experience with AWS, GCP, Azure, Cloud-based ERP and/or other cloud architectures; (4) Regulatory; (5) Cost Reduction
- Significant experience in project management, including development of plans across workstreams and management of critical paths, dependencies, reports and risks in a project
- Experience of structuring work and leading teams to successful outcomes, even in ambiguous situations
- Industry knowledge and deep expertise in programme leadership, bringing lessons learnt and insights to clients and the wider Deloitte group
- Experience in stakeholder management, influencing skills, and relationship building
- Commercial/contract and risk awareness, either in a professional service environment or as a customer of a professional services partner
- Excellent communication and presentation skills across all levels of an organisation including senior management
- Mentoring, coaching and managing others in project or consulting environments, role-modelling collaborative working and teaming
Preferred experience in most aspects of large-scale programmes, including:
- Programme strategy; definition and planning, delivery strategy, business case development, mergers and acquisitions
- Programme set up; delivery/operating model design, commercial model structure, definition and mapping of programme outcomes
- Programme delivery; project and programme management, programme controls/assurance, risk management, or operational readiness
- Programme recovery; executive level engagement, recovery planning, or experience reshaping programmes
Connect to your business - Technology and Transformation
Distinctive thinking, deep expertise, innovation and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we’ll make an impact that matters.
Human Capital
People are what powers enterprise. That’s why we need to focus on the human experience in an ever-changing, digital world. We help clients utilise technology to support their workforce, organisation, and HR Transformations.
For a full job description, please visit our online Deloitte Careers portal.
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