Deloitte
Senior Manager, Martech Consultant, Lifesciences
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JOB DESCRIPTION
Connect to your Industry
Shape the way Life Sciences organisations engage with healthcare professionals and patients through best-in-class marketing technology. As a Senior Manager specialising in Marketing Technology (MarTech) within our Experience & Marketing Transformation team, you will provide strategic leadership across complex MarTech transformation programmes for clients in the pharmaceutical, medical device, and biotechnology sectors.
You will be a trusted client partner and internal practice leader — defining MarTech strategy, evaluating and recommending platform architectures, overseeing programme delivery, and ensuring solutions are designed to meet the unique regulatory, compliance, and engagement requirements of the Life Sciences industry. Your expertise in omnichannel marketing technology, customer data platforms, and the Life Sciences regulatory landscape will be critical in helping clients deliver compliant, personalised engagement experiences that drive meaningful outcomes for healthcare professionals, patients, and commercial teams.
Beyond client delivery, you will play an active role in developing Deloitte Digital's Life Sciences MarTech practice, mentoring talent, building internal capability, and contributing to thought leadership that strengthens our market position in this specialist sector.
Your responsibilities will include:
- Shape MarTech strategy for Life Sciences clients, leading platform evaluation and architecture recommendation across a broad ecosystem including customer data platforms (CDPs), marketing automation, CRM, personalisation engines, and content management systems, with deep consideration of Life Sciences-specific compliance requirements.
- Lead and oversee large-scale MarTech programme delivery from discovery through implementation and optimisation, ensuring delivery to time, quality, and budget while managing stakeholder expectations at programme leadership level.
- Drive senior stakeholder and C-suite engagement, leading workshops, executive steering sessions, and strategic reviews that translate complex MarTech programme decisions into clear business impact narratives.
- Translate marketing and commercial objectives into detailed functional requirements, process documentation, and future-state operating models for MarTech platforms — ensuring solutions support regulatory compliance, medical-legal-regulatory (MLR) review workflows, and Life Sciences marketing standards.
- Build Deloitte Digital's authority in Life Sciences MarTech — contributing thought leadership on compliant omnichannel HCP (healthcare professional) engagement, AI-driven patient personalisation, and regulatory-aligned data activation strategies.
- Mentor and develop managers, senior consultants, and consultants within the team, building MarTech and Life Sciences capability through structured coaching, repeatable frameworks, and investment in individual career development.
- Collaborate with Deloitte's Life Sciences industry practice and broader Technology & Transformation teams to bring integrated, cross-functional perspectives to MarTech challenges facing pharmaceutical and medical device clients.
Connect to your skills and professional experience
To excel in this role, you will need deep expertise in marketing technology across both functional and strategic dimensions, combined with a strong understanding of the Life Sciences industry landscape, regulatory environment, and HCP/patient engagement dynamics.
You will have:
- Proven experience leading complex MarTech transformation programmes in large enterprise environments, with a track record of successful platform implementation and measurable client outcomes.
- Strong functional understanding of marketing technology platforms, with practical experience across platforms such as Salesforce Marketing Cloud, Adobe Experience Platform (AEP), Veeva CRM/CLM, or equivalent enterprise MarTech solutions.
- Experience with customer data platforms (CDPs) and data activation, including an understanding of data modelling, audience segmentation, identity resolution, and cross-channel activation strategies.
- Proven ability to lead C-suite and senior stakeholder relationships, facilitating executive workshops, presenting strategic recommendations, and managing complex multi-stakeholder programmes.
- Experience developing functional specifications, business requirements documents, and use cases that translate marketing and commercial objectives into actionable MarTech platform configurations.
- A clear track record of managing and mentoring teams, providing strategic direction, and building functional capability within a consultancy or in-house technology leadership environment.
- Life Sciences industry experience, with an understanding of the regulatory constraints affecting digital marketing in pharma, medtech, or biotech — including familiarity with ABPI Code requirements, FDA promotional guidelines, and MLR review processes (desirable).
- Awareness of Veeva integration with Salesforce and Adobe platforms, including Veeva CRM, Veeva CLM, and Vault content management in a Life Sciences marketing context (desirable).
- Understanding of AI and agentic technology applications within Life Sciences marketing, including compliant personalisation, next-best-action frameworks, and intelligent content generation (desirable).
- Relevant certifications in Salesforce, Adobe, or equivalent MarTech platforms (desirable).
- Confidence using AI tools and LLMs in day-to-day work — whether to improve delivery quality, accelerate documentation, or drive innovation in client engagements.
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Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to several audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process, or you can contact the Independence team upon request.
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“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organisations; I wanted to be part of a team that made a difference that I could be proud of.” - Dan, Technology and Transformation
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Our hybrid working policy
You’ll be based in either London, Manchester, Bristol, Edinburgh, Glasgow or Belfast with hybrid working.
At Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.
Connect to your return to work opportunity
Are you looking to return to the workplace after an extended career break?
For this role we can offer coaching and support designed for returners to refresh your knowledge and skills and help your transition back into the workplace after a career break of two years or more. If this is relevant for you, just let your recruiter know when you make your application.
Our commitment to you
Making an impact is more than just what we do: it’s why we’re here. So, we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.
We want you. The true you. Your own strengths, perspective and personality. So, we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.
Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.
Connect to your next step
A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.
Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers
BASIC INFORMATION
- Location: Belfast, Bristol, Edinburgh, Glasgow, London, Manchester
- Business Line: Technology & Transformation
- Job Type: Permanent / FTC
- Date published: 05-Oct-2026
- Req #: 25376
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