Davies
Senior Manager MLC - South West
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Senior Manager MLC - South West
Department: Claims Management
Employment Type: Permanent - Full Time
Location: Home United Kingdom
Reporting To: James Miller
Description
Location: Field-based
Salary: Competitive + Benefits
Handle Exceptional Claims. Deliver Outstanding Outcomes.
Are you an experienced Property Loss Adjuster looking to take on some of the most complex and high-value claims in the market?
We're looking for a talented and customer-focused Senior Loss Adjuster to join our specialist team, managing a diverse portfolio of High Net Worth, Major Loss and complex property claims, including subsidence and escape of oil incidents. This is a fantastic opportunity to work with prestigious clients, high-value properties and challenging losses that will test and develop your technical expertise.
You'll play a pivotal role in guiding policyholders through difficult circumstances, delivering exceptional service while providing expert technical advice to clients, brokers and insurers.
What will your day look like:
As a Senior Loss Adjuster, you'll take ownership of claims from instruction through to settlement, ensuring every case is managed proactively, accurately and professionally.
Key responsibilities include:
- Managing a portfolio of High Net Worth, Major Loss and complex property claims.
- Delivering market-leading customer service aligned to demanding client expectations.
- Conducting investigations, site visits and assessments to determine cause, extent and value of losses.
- Producing high-quality reports and technical recommendations for insurers and clients.
- Maintaining regular communication with policyholders, brokers, insurers and other stakeholders throughout the claims journey.
- Ensuring all claims are progressed efficiently and in line with service level agreements and performance targets.
- Building strong relationships with clients and brokers to support long-term partnerships and business growth.
- Working collaboratively with colleagues and specialist suppliers to achieve the best possible outcomes.
- Identifying opportunities to utilise wider Davies Group services for the benefit of customers and clients.
- Participating in a one week in three out-of-hours on-call rota for a key client account.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Knowledge and Abilities:
We're keen to hear from individuals who combine strong technical adjusting expertise with exceptional relationship management skills.
You'll ideally have:
- Proven experience handling property claims within a loss adjusting environment.
- Strong knowledge of High Net Worth and domestic property claims.
- Previous exposure to major loss claims, or a desire to develop within this area.
- Progress towards, or completion of, ACILA, FCILA or an equivalent professional qualification.
- Excellent written and verbal communication skills.
- The ability to manage multiple priorities in a fast-paced, changing environment.
- Outstanding customer handling and stakeholder management skills.
- A proactive, resilient and solutions-focused approach.
- Strong attention to detail and commitment to technical accuracy.
- A full UK driving licence.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Benefits
Career & Purpose
- Davies Innovation Lab
- Leadership training programme
- Funding for professional qualifications
- Thrive at Davies; learning opportunities
Environmental & Social
- The Davies Foundation
- Local charity funding
- Pennies To Heaven
- Employee Resource Groups
- Employee volunteering programme
Financial Health
- Pension, 5% employee and 5% employer contribution
- My Choices at Davies provides; High Street discounts and Financial wellbeing hub
- Life assurance: x4
- Refer a Friend
- Cycle to Work Scheme
- Lease car salary sacrifice
- Davies Incentive Plan
- Enhanced maternity, paternity and adoption pay
Mental, Physical & Emotional Wellbeing
- Wellbeing centre; move, munch, money & mind focus
- Discounts with 100's of UK retailers
- EAP; 24/7 confidential helpline
- 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
- Flexible working
- Dress for your day
- Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
- Flexible benefits include; holiday purchase plan and a opportunity to purchase health cash plan and BUPA dental plan
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London