Deloitte
Senior Manager, Private Sector, Major Programmes – Human Capital, Technology & Transformation
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Our Major Programmes Business
Deloitte’s Major Programmes practice (part of the wider Human Capital offering) is currently recruiting for individuals with industry and technical skills that can strengthen our capability to address complex programme challenges and create conditions for success for the world’s most impactful programmes.
Over the last 50 years, the world has changed significantly, but the approach to tackling these increasingly cross-cutting, capital-intensive, and technologically complex programmes has not evolved at the same pace. Our clients look to us and our deep and broad programme delivery expertise to lead them through complex transformations and implement new and effective ways to deliver major programmes.
Our market-leading next generation delivery approach, Programme Aerodynamics, replaces siloed, conventional, linear thinking with multi-disciplinary capability to help our clients deliver their most critical and demanding programmes while reinforcing Deloitte’s commitment to purpose-led change. Programme Aerodynamics is a fundamentally new approach, bringing together mindsets, expertise, methodologies, and solutions from Strategy, Programme Delivery, Digital, Programme Leadership, and Human Centred Transformation to anticipate, shape, and manage change in major programmes. It empowers project leaders to effectively anticipate and manage change, risk, and uncertainty across a programme’s lifecycle, shaping its success.
Our practice comprises a blend of those who have worked previously in industry (in both technical and non-technical roles) and those who have prior consulting experience. The strength and value Major Programmes brings to our clients and to Deloitte is a result of our collectively diverse and highly relevant industry insights and experience; the complexity of challenges our clients face requires us to leverage this diverse range of skillsets and experiences.
You will have the opportunity to work across a range of programmes, building your skills and experience on the job, as well as supported by our world-class profession development approach. You will also experience the breadth of what Deloitte offers, working with colleagues across a range of disciplines and drawing on our market-leading methods, and our global assets and tools.
Private Sector
Our people are high-calibre professionals, experts in their industry sectors, who are passionate about making an impact as clients adapt to challenges such as driving strategic outcomes from complex technology-led transformations, and unlocking the benefits of AI. We work across industries with a particular focus on four sectors:
- Technology, Media and Telecommunications: ranging from global social media brands, broadcast media, and telcos
- Consumer: ranging from automotives to consumer goods and retail companies as well as travel, hospitality, and services
- Healthcare & Life Sciences: from global pharmaceutical organisations to MedTech startups, where we help organisations transform their operations to succeed against a radically changing backdrop of the future of health
- Energy, Resources & Industrials: where we work with the largest companies in manufacturing and energy, particularly in their transformation to a low-carbon future
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Connect to your career at Deloitte
Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.
What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.
Connect to your opportunity
Our Major Programmes business sits within Human Capital – the world’s leading people and HR transformation business. As part of a practice that brings research and analytics expertise together with deep industry knowledge, you’ll develop transformation and change programmes that are not only innovative, but deliver the most positive impact for all, and in doing so you’ll develop trusted relationships with senior business stakeholders.
Your Role as a Senior Manager:
- Taking the lead in partnering with clients to solve complex issues, through leading teams to design, shape, and deliver strategically significant projects and programmes from end to end
- Leading, developing, and managing diverse project and programme teams inclusive of both Deloitte, client, and third-party resources, including the development of and delivery against engagement plans, and managing critical paths and interdependencies between workstreams and projects
- Identifying opportunities for Deloitte services and propositions to unlock value for our clients, and work with senior internal and external stakeholders to deliver against these opportunities
- Playing a leading role in our priority accounts and relevant industry communities, helping to shape and deliver account strategies, bring relevant perspectives and best practices to unlock opportunities, and delivering successful bids and proposals
- Designing, implementing, and operating project and programme controls, including reporting, RAID management, and financial management
- Taking ownership of quality, risk, and integrity, ensuring compliance to internal governance and standards, and the management and escalation of relevant risks as appropriate
- Managing and developing key senior client relationships in the capacity of trusted advisor
- Developing and coaching project teams, taking responsibility for providing opportunities for team members to learn and grow, and acting as a People Leader and mentor to junior Major Programmes colleagues
- Working with a range of senior stakeholders both internally within Deloitte and in client organisations, at all levels including the C-suite, as a subject matter expert
- Applying a combination of experience, industry knowledge, tools, and technologies to anticipate and address challenges to programme success with both client and colleague teams
- Leading and supporting areas of business development by contributing to new business proposals, and taking a leading role in our industry and account teams
- Bringing competitor awareness, industry trends, and the latest insights to inform best-practice thinking and ways of working, and bringing the best to our clients
- Actively engaging and leading in the development of our Major Programmes crafts, capabilities, and propositions, and in applying these to perspectives and points-of-view relevant to your industry
- Taking a leading role in the design and development of major programmes (including programme strategy and set-up, portfolio/programme delivery, and commercial and contract management), bringing your programmatic skillset and experience to bear in setting up complex client transformations for success from the outset
- Working as part of Deloitte teams, collaborating and modelling our shared values
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Connect to your skills and professional experience
You’re curious, collaborative, and a natural at taking the initiative. We have unique challenges to solve, and often in unique contexts.
You should have strong experience in most of the following:
- Managing the delivery of large-scale, complex transformation programmes within the private sector, including TMT, Consumer, Healthcare & Life Sciences, ER&I, either in industry, a consulting or professional services environment, or both
- End-to-end digital and technology-enabled transformation, including enterprise platform implementation (e.g., ERP), requiring application of agile and scrum delivery methods and tools
- Playing a leading role in business development activities, including bids and proposals, and development and enhancement of crafts, capabilities, and offerings
- Operating as part of an enterprise transformation office, portfolio office, and programme office structure, with strong knowledge of associated best practices
- Designing and setting up complex programmes for success from the outset, and leading diverse delivery teams to successful outcomes, including in highly ambiguous and challenging environments
- Strong commercial awareness, including a proven ability to manage programme financials and budgets, and to create and deliver against contracts/statements of work
- Excellent communication, presentation, and stakeholder management skills across all levels of an organisation, including senior leadership
- Leading in the creation and application of thought leadership, points of view, publications, and business strategy
- Problem solving, attention to detail, creative thinking, and analytical skills
- Mentoring, coaching, and managing others in both in project teams and beyond, in addition to an ability to work collaboratively at all levels of an organisation
- Self-starting with a high degree of personal motivation and drive
- Practical experience in the responsible use of generative AI tools and technologies to unlock efficient ways of working
- Excellent interpersonal skills and the ability to form lasting relationships with both team members and clients
Preferred but not required experience across major/large-scale programmes, including:
- Programme recovery, including executive-level engagement, recovery planning, or experience reshaping in-flight and challenges programmes
For a full job description, please visit our online Deloitte Careers portal.
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