Program/Product Launch

• Works closely with the Dir of Restaurants & bars EMEA and Operations Leadership Team to enhance the seamless deployment and activation of concepts and brand defining programs.
• Assists in the development, preparation and deployment of global food & beverage programming and training programs. Evaluates and identifies trends in onboarding systems such as Lobster Ink – adaptation of global initiatives to fit with local market requirements.
• Participates and assists in training module development, presentations, and demonstrations as it relates to global food & beverage programs.
• Supports the Dir of Restaurants & bars EMEA with the development, documentation, deployment and assessment of Brand specific promotions.

Program/Product Sustainment

• Identifies opportunities to enhance the effectiveness of business processes.
• Works with Brands and Brand liaisons to understand market feedback and make needed changes to MGS (Marriott Global Source).
• Maintains and regularly updates MGS with new programs SOPs (Standard Operating Procedures), launch materials and other information continents would need to properly execute food & beverage programs.
• Answers questions for internal and continent stakeholders regarding programs’ standards.
• Works with food & beverage marketing companies on new products and updates standards appropriately.
• Works with food & beverage marketing companies, distributors and continents to resolve compliance opportunities.
• Balances innovation and creativity with business goals to help achieve financial, guest satisfaction and associate engagement metrics.
• Manages and assists with outlets’ success metrics and tracks progress on multiple projects, providing regular updates to stakeholders to ensure projects are completed on time and within agreed upon parameters.
• Documenting and project management: Assists concept team on the development of new Food & beverage components.

Delivering on the Needs of Key Stakeholders

• Understands and meets the needs of key stakeholders.
• Communicates concepts in a clear and persuasive manner that is easy to understand.
• Demonstrates an understanding of business priorities.
• Supports achievement of performance goals, budget goals, team goals, etc.

Providing Technical Support and Consultation

• Provides technical expertise and technical leadership within own and other teams.
• Provides recommendations to improve the effectiveness of processes and programs.
• Demonstrates advanced knowledge of job-relevant issues, products, systems, and processes.
• Demonstrates advanced knowledge of function-specific procedures.
• Applies knowledge/judgment to achieve business goals.
• Foresees, identifies and resolves problems.
• Keeps up-to-date technically and applies new knowledge to job.
• Performs other reasonable duties as required for this position.

MANAGEMENT COMPETENCIES

Leadership

• Adaptability – Develops strategies and identifies resources to implement and manage change; models flexibility in adjusting priorities; and communicates the need for change in a positive way that encourages commitment.
• Communication - Actively listens and uses appropriate communication styles to deliver complex information in a clear concise way and influences others to accept a point of view, gain consensus, or take action.
• Problem Solving and Decision Making - Models and sets expectations for solving complex problems, collecting and comparing information to evaluate alternatives, considering their potential impact before making decisions, involving others to gain agreement and support, and guiding others to implement solutions.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

• Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
• Driving for Results - Focuses and guides others in accomplishing work objectives.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements self and/or others to accomplish goals and ensure work is completed.

Building Relationships

• Coworker Relationships - Develops and uses collaborative relationships to facilitate the accomplishment of work goals.
• Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

• Organizational Capability - Evaluates and adapts the structure of organizational units, jobs, and work processes to best fit the needs and/or support the goals of an organizational unit.
• Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

• Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.

Business Acumen

• Understands and utilizes business information (e.g., data related to employee engagement, guest satisfaction, and property financial performance) to manage everyday operations and generate innovative solutions to approach business and administrative challenges.

Technical Acumen

• Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.

Food and Food & beverage Marketing

• Knowledge of local and internal marketing efforts to drive revenue. Develops and executes marketing plans using relevant information as appropriate such as feedback gathered from customers.

Food and Food & beverage Inventory

• Knowledge of procedures and techniques for food storage and rotation, quality assurance audit requirements, merchandising food products, inventory and supply storage, and shift production.

Food and Food & beverage Sanitation

• Knowledge of procedures and techniques for kitchen maintenance, cleaning, and use of sanitation systems