Visa
Senior Manager, Risk Management

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About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.
Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.
Job Description
The Senior Manager, Risk is responsible for delivering risk management oversight to the Visa Direct including Visa Payments Limited (VPL), The Currency Cloud Limited (TCCL), B2B Connect, VGSI, and YellowPepper. A solid foundation of risk management ensures the Visa Direct organization maintains a strong reputation at the forefront of the payments industry and supports its long-term growth strategy. You will also provide second line risk and controls assurance to the whole Visa Direct team. You will support and lead where applicable the design and implementation of appropriate risk oversight and ensure enterprise risks are identified and managed within Visa’s Risk Appetite.
The role is responsible for managing risk relationships across Visa Direct and Visa globally, as well as externally with Regulatory bodies, auditors and professional assessors. You will also be responsible for strengthening the Second Line of Defense and ensuring adequate controls assurance of first line of defense risk and control teams within Visa Direct.
Key Responsibilities
- Responsible for Risk management oversight at Visa Direct.
- Provide advice to Senior management, including Heads of Functions and other leadership team members of Visa Direct and other entities within the money movement business, to ensure key risks are considered and effectively managed.
- Pro-actively collaborate internally with Risk colleagues and with Head of functions and senior management at Visa Direct business to identify, manage and mitigate key areas of risk, including but not limited to, strategic, financial, operational, ecosystem and legal and compliance risks.
- Establish and oversee deployment of processes to deliver ongoing and adequate monitoring, testing and reporting of risks.
- Evaluate emerging risks across Visa Direct, identify potential mitigation strategies and advise business leaders on implementation.
- Implement Visa's enterprise risk management policy, including making enhancements to company-wide processes to strengthen risk management capabilities.
- Provide appropriate governance and oversight of credit risks arising.
- Contribute to the effective oversight of enterprise risks by providing risk reporting to the Business Leadership of Visa Direct, VPL, TCCL and other entities within Visa Direct, Risk Committees and the respective Board of the entities, including through enhanced use of Key Risk Indicators and analytics.
- Provide support in embedding strong risk culture across the Visa Direct Organization.
- Review all external communications with the regulators.
- Provide assurance to respective Board of regulated entities on key regulatory deliverables, including the Operational Resilience Assessment, and the company’s Orderly Wind-Down Plan.
- Second Line of Defense oversight includes coverage of strategic direction and initiatives; Compliance, Technology activities, external certification control framework (e.g. ISO27001) and alignment with Visa key controls and operational risk management frameworks.
- Accountable for leading internal, or engaging third party, assessment of key activities against industry recognized criteria and standards.
- Provide second line controls assurance across Visa Direct, including assurance of first line risk and control frameworks and approaches where appropriate.
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We are operating a hybrid working policy, with the expectation being 3 days per week in the London, Paddington office.
Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.
Qualifications
- Extensive demonstrable experience in a Risk Management role
- A good understanding of the payments industry and financial services, payment products and services, and of wider economic / competitive landscape
- Excellent knowledge and understanding of risk management practices: experience in identifying, assessing, managing and reporting risk, gained across different risk types
- Educated to degree level or hold equivalent professional experience in Accounting, Finance or Business
- Strong understanding of Financial, Compliance and Technology related risks including but not limited to Payment Service regulations.
- Expertise in collaborating cross-functionally to ensure risk assessments are comprehensive
- Display effective communication skill to advise and influence Heads of functions, Senior Directors, and other leadership team members across Visa Direct.
- Capability to recognize and understand root causes, patterns, or trends across a broad spectrum of activity that could result in risk to the organization
- Produce impactful management information and support informed executive decision making
- Clear thinker with strong technical and data analysis skills, plus solid business acumen, management, and problem-solving skills
- Knowledge and understanding of relevant regulation and experience of working with regulators
- Proficiency in MS Word, Excel, Access, PowerPoint
- Ability to quickly understand complex and fast-moving topics and identify key points and go forward plans with limited information
- Champion the establishment of training and awareness programs to build general acumen on processes, risks, and controls standards
- Experience in the effective use of Risk management tools


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Visa is an EEO Employer
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
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