bp
Senior Manager UK P&C Services
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Entity: People, Culture & Communications
Job Family Group: HR Group
Job Description:
The UK Services Lead is responsible for managing Local Delivery (Employee Data) and Payroll activities in the UK, including facilities, resource allocation, retention, and engagement. This role oversees projects such as acquisitions and divestments, ensuring compliance with local regulatory requirements and maintaining strong partner relationships. The UK Services Lead drives quality customer experiences, economic benefits, and performance measurement, while leading a high-performing team.
Responsibilities:
- To lead the Local Delivery and Payroll activities for the UK, including facilities, resource allocation, retention, and engagement.
- Deliver local PC&C Operations required due to local regulatory requirements.
- Ensure safe and compliant UK PC&C Operations.
- Be a great partner with key customers, including Heads of Country HR.
- Drive quality customer experience, economic benefit realization, and performance measurement.
- Lead a high-performing, motivated, and engaged team.
- Handle resource allocation.
Requirements:
- Degree or professional qualification in a relevant field, or equivalent experience.
- Experience leading UK payroll and employee data, ideally across a large global team with a customer base that has a blend of corporate and hourly or retail payroll.
- Programme management within an HR delivery setting.
- Proven track record in building and leading a shared service centre.
- Experience in managing third-party vendors.
- Strong business thinking to drive value.
- Adept at working on multiple concurrent projects with nominal supervision.
- Proven track record of improving/adding value.
- Externally orientated.
- Strong customer and stakeholder relationship skills.
- Analysis of leading practice, market trends, and benchmarking.
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Why Join Us?
We’re committed to supporting leaders who want to make an impact. At bp, you’ll have the chance to shape and influence outcomes across businesses. You’ll be part of an inclusive environment where diverse perspectives are valued, and where your contribution to performance and integration matters.
We invest in the growth and wellbeing of our people, providing the resources, networks, and development opportunities needed to thrive. Our total rewards package includes competitive pay, bonuses, share options, and a range of flexible benefits designed to meet your needs — from healthcare and retirement plans to paid time off and agile working. We recognise that people have multifaceted lives, and we strive to offer a career experience that reflects that!
Travel Requirement
Up to 10% travel should be expected with this role.
Relocation Assistance:
This role is not eligible for relocation.
Remote Type:
This position is a hybrid of office/remote working.
Skills:
- Agility core practices, Agility core practices, Analytical Thinking, Collaboration, Communication, Creativity and Innovation, Customer service delivery excellence, Customer Service Design, Data Management, Decision Making, Developing and implementing strategy, Discovered resource estimation and assurance, Employee and labour relations (Inactive), Extract, Global Perspective, Information Security, Leading transformation, Management Reporting, Managing change, Managing strategic partnerships, Measurement and metrics, Organizational Knowledge, Performance and planning, Problem Solving, Project and programme management {+ 5 more}
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Future Location Notice:
This role will start in Sunbury, London. bp has announced a planned office move to Timber Square, London, with all positions currently advertised in Sunbury, including this one, expected to relocate around Q4 2027-Q1 2028. This presents an exciting opportunity for all employees and leaders to come together in one London location. The specific date of the move will be confirmed closer to the time.
Legal Disclaimer:
We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.
If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.
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