Jack & Jill
Senior Marketing Manager, CRM & Owned Media at Salad Finance Limited
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Job Title
Senior Marketing Manager, CRM & Owned Media
Salary
Not Disclosed
Company Description
Salad Finance Limited is a King’s Award-winning UK consumer fintech lender using proprietary Open Banking technology to provide fair, affordable credit to millions overlooked by mainstream banks. With over 16,000 4.9-star Trustpilot reviews, they are scaling their infrastructure to bring financial inclusion to underserved communities across the UK.
Job Description
You will lead Salad Finance Limited's customer relationship engine, owning the entire lifecycle marketing strategy and owned media estate. By managing CRM channels, website conversion, and organic search, you'll transform the existing customer base and application funnel into a major growth driver while ensuring all communications remain empathetic, compliant, and commercially effective.
Location
Remote, UK
Why this role is remarkable
- Join a mission-driven fintech that uses proprietary AI-driven Open Banking tech to solve real-world financial exclusion for millions of people.
- Own the end-to-end customer journey for a brand with 16,000+ 4.9-star Trustpilot reviews and a prestigious King’s Award for innovation.
- Work directly with the CCO in a high-impact, hands-on role where you influence everything from product tone to technical CRM automation.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What You Will Do
- Build and run end-to-end lifecycle programmes in HubSpot and SendGrid, optimizing onboarding, retention, and reactivation across email, SMS, and RCS.
- Lead the website content roadmap and conversion optimization (CRO) programme, managing agency partners to drive organic search performance and funnel efficiency.
- Act as the primary gatekeeper for the customer communications estate, ensuring every message is accurate, fair, and consistent with regulatory requirements.
The ideal candidate
- Extensive B2C marketing experience with hands-on CRM and lifecycle ownership, specifically using platforms like HubSpot, Braze, or Iterable.
- Strong background in regulated environments like financial services or healthcare, with the ability to navigate compliance and Risk stakeholders effectively.
- Exceptional writing skills and empathy, capable of communicating with warmth and clarity to customers in potentially stressful financial circumstances.
Who are Jack & Jill?
- Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
- And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate.
How does this work?
- Jack's an AI agent for job searching and career coaching. He works for you.
- Jill is the AI recruiter working for the company. She recruits from Jack's network.
- If it's a match and the company wants to meet you, they'll make the intro. In the meantime, if you'd like, Jack will send you excellent alternatives.
We never post fake jobs
- This isn't a trick. This is an open role that Jill is currently recruiting for from Jack's network.
- Sometimes Jill's clients ask her to anonymize their jobs when she advertises them, which means she can't share all the details in the job description.
- We appreciate this can make them look a bit suspect, but there isn't much we can do about it.
Give Jack a spin! You could land this role. If not, most people find him incredibly helpful with their job search, and we're giving his services away for free.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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