Betsi Cadwaladr University Health Board
Senior Medical Secretary
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Job Overview
We are seeking an enthusiastic, motivated, and experienced individual to join our Respiratory Services team, providing comprehensive administrative and secretarial support within the Medical Directorate.
The successful candidate will play a key role in ensuring the delivery of a high-quality administrative service to respiratory consultants, junior medical staff, specialist nursing teams, and other healthcare professionals. This is an excellent opportunity for an individual who thrives in a busy environment and is committed to delivering exceptional support services.
Applicants should have well-developed typing and keyboard skills and ideally hold an RSA Stage 3 qualification (or equivalent experience). Candidates who do not currently meet this qualification requirement but are willing to undertake the necessary training and development to achieve this standard will also be considered.
Applicants who do not currently hold the essential qualifications but can demonstrate relevant experience and a commitment to undertake appropriate training and development to achieve the required standards will be considered. Where applicable, appointments may be made under Annex 21 arrangements in accordance with NHS Terms and Conditions.
This post is fixed term/secondment for 12 months due to funding
Main Duties of the Job
- Ability to work both independently and as part of a team, using discretion, judgement, and initiative.
- Excellent written and verbal communication skills.
- Keen eye for detail, with the ability to process and generate urgent and routine correspondence.
- Ability to maintain patient confidentiality.
- Ensure a high standard of customer care at all times.
- Flexible approach to work to meet the demands of the service.
- Ability to speak Welsh is desirable.
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Working for Our Organisation
Betsi Cadwaladr University Health Board (BCUHB) North Wales, the largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
We are committed to promoting equality and diversity and welcome applicants under the “Disability Confident Employer” scheme.
Please check your email account regularly. Successful applicants will receive all recruitment-related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Detailed Job Description And Main Responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person Specification
Qualifications
Essential Criteria
- NVQ Business administration L4 or equivalent experience
- City & Guilds (AMSPAR) Level 3 Diploma in Medical administration or equivalent medical secretary experience
- RSA /OCR level 3 or equivalent experience or qualification in typing
- ECDL or equivalent experience
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Desirable Criteria
- Management qualification or working towards
- NVQ 3 Customer Service
Experience
Essential Criteria
- Experience of coordinating administration activities.
- Experience of working as a medical secretary.
- Experience of organising workload and people.
Desirable Criteria
- Previous NHS Experience.
Skills
Essential Criteria
- Excellent communication skills.
- Advanced typing skills.
- Will work unsupervised.
- Excellent organisational skills.
- Will prioritise own workload.
- Minute-taking experience.
Desirable Criteria
- Knowledge of ESR Self Service (or equivalent experience using it).
- Knowledge of Referral To Treatment process (RTT).
Knowledge
Essential Criteria
- Evidence of Continual Personal development.
- Knowledge and ability to use Microsoft Office applications.
Personal Qualities
Essential Criteria
- Good team working ethic.
- Enthusiasm and commitment.
- Proactive and positive attitude.
- Be innovative to meet the challenges of a changing organisation.
- Customer-focused approach.
Desirable Criteria
- If required, be able to travel between sites if relevant to the demands of the post.
Other
Essential Criteria
- Welsh speaker.
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