What Success Looks Like

• Stock is effectively managed across retail and Ecom channels, with minimal stockouts or excess stock and replenishment running smoothly.
• Intake, allocation and delivery activity is well coordinated, with potential delays or issues identified and communicated proactively.
• Sales and performance reporting is accurate, timely and supports clear commercial decision-making.
• Strong, collaborative relationships are maintained across Retail, Warehouse and Customer Service, enabling stock and product queries to be resolved quickly and effectively.
• Purchase orders, re-pricing and markdowns are processed efficiently, accurately and within agreed deadlines.
• Systems, reporting and key departmental documents are consistently accurate, up to date and trusted by the wider team.
• Stakeholders have clear and timely visibility of stock, intake, sales and delivery information.

Key Accountabilities & Responsibilities

Stock Management and Allocation

• Take ownership of the end-to-end intake process, coordinating with suppliers, freight forwarders, carriers and the Warehouse, including DAP and Ex Works shipments, to ensure stock is delivered accurately, smoothly and within agreed timelines.
• Ensure all pre-advice documentation is accurate and submitted on time, and review supplier invoices and supporting information to ensure accuracy and support timely Finance processing.
• Proactively manage delivery dates, intake plans and the Delivery Schedule, providing clear visibility of upcoming stock movements and identifying and escalating potential delays or risks.
• Produce and share weekly intake and allocation forecasts with the Warehouse and relevant stakeholders to support effective stock planning.
• Manage and action retail store allocations, working closely with the Merchandiser on option and volume recommendations and with Retail Teams on location-specific requirements.
• Actively manage and optimise stock levels across retail and Ecom channels, ensuring stock is positioned effectively to meet sales requirements and minimise stockouts or excess stock.
• Coordinate store replenishment, working closely with Store Managers and Merchandising to review stock levels, stock-take results, peak trading periods and location-specific requirements, adjusting replenishment accordingly.
• Act as the key point of contact for stock-related queries across Retail, Warehouse and Customer Service, building strong relationships with these teams to ensure queries are resolved quickly, accurately and effectively.
• Manage communication with Wholesale regarding sales orders, stock availability and deliveries, ensuring orders are progressed efficiently and issues are proactively highlighted.
• Keep relevant stakeholders informed of product launches, stock availability, delivery updates and changes, ensuring clear and timely communication across the Business.
• Monitor stock and order issues, identifying discrepancies and potential risks and taking appropriate action or escalating with clear recommendations for resolution.

Reporting & Systems

• Take ownership of weekly and monthly sales and trade reporting, ensuring reports are accurate, timely and provide clear visibility of performance to the Product and wider Business teams.
• Produce regular and ad-hoc analysis, including seasonal analysis, to identify key trends, risks and opportunities and support commercial decision-making.
• Support the Merchandiser with in-season reviews, preparing accurate sales and stock analysis and providing relevant insights to inform trading decisions.
• Work closely with Ecom and Retail teams to monitor product availability, identify potential issues and ensure actions are communicated and followed through.
• Support the preparation and set-up of markdown proposals during key promotional and sales periods, and execute re-pricing and markdowns as directed by the Merchandiser, ensuring all changes are accurate and completed within agreed deadlines.
• Support the Merchandising and Product teams by monitoring competitor activity and market trends, highlighting relevant risks and opportunities.
• Maintain a high level of system and data accuracy, ensuring product, pricing, stock, order and reporting information is complete, accurate and up to date across all relevant systems and key documents.
• Work closely with Buying and Design teams to ensure accurate product attribution, purchase order and product data, identifying and resolving discrepancies promptly.
• Create, maintain and manage purchase orders, ensuring they are processed efficiently and accurately through to delivery.
• Use Microsoft Office, particularly Excel, confidently to manipulate data and produce accurate reports, analysis and presentations.
• Proactively identify opportunities to improve reporting, administrative processes, data accuracy and ways of working within the department.

Key Skills and Attributes

Essential

• Genuine enthusiasm for La Coqueta and strong alignment with the brand's values and vision.
• Previous experience in Merchandising Administration, Buying Administration, Stock Management or a similar commercial role, ideally within fashion or retail.
• Strong Microsoft Office skills, particularly Excel, with the ability to manipulate data and produce accurate reports and analysis.
• Strong numerical and analytical skills, with excellent attention to detail and a high level of accuracy.
• Excellent communication and stakeholder management skills, with the ability to build strong, collaborative relationships across multiple departments.
• Highly organised, with the ability to manage multiple priorities, meet deadlines and maintain accuracy in a fast-paced and changing environment.
• Proactive, solutions-focused and commercially aware, with the confidence to identify issues, recommend solutions and take ownership through to resolution.
• Flexible and adaptable, with a positive approach to changing priorities and business requirements.
• Self-motivated and able to work independently, with a strong sense of accountability and ownership.
• Demonstrates initiative and a continuous improvement mindset, with a genuine interest in improving processes, efficiency and ways of working.

Highly Desirable

• Spanish language skills are advantageous but not essential.