Online Mortgage Advisor
Senior Mortgage Advisor
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Company Description
We are an award-winning online mortgage broker that has been serving customers nationwide since 2013. Unlike most broker firms, we've spent 15 years at the forefront of UK mortgage marketing, having originated over 600,000 customers and worked with some of the biggest names in the industry. This taught us marketing, sure, but more than that, it taught us the value of matching customers with experts who know their stuff, and how important it is to lead with data.
We use our own AI-powered tech to optimise triage and provide advisors with the best possible experience, so they can deliver the best possible customer experience and outcomes. As a result, we now support customers for some of the UK's biggest household brands, and are helping thousands of customers every month get the right advice.
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Role Description
This is a self-employed, remote role for a Senior Mortgage Advisor. You will need to be motivated, ready to help loads of customers, and go the extra mile for people in complex circumstances. Your experience needs to be in more than the vanilla - that can include (doesn't have to be all but at least one of); BTL, complex income, complex credit, properties, and customers with a variety of complex needs.
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Qualifications
- Strong expertise in Mortgages as a qualified advisor
- At least 2 years advising as a whole of market advisor
- Excellent communication, negotiation, and interpersonal skills
- Particularly strong, clear, and professional phone manner
- Ability to build rapport with customers naturally
- Happy to work independently and adapt effectively in a remote environment
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