Nashoba Valley Chamber of Commerce
Senior Mortgage Underwriter
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Full Time Professional
Mortgage Lending, Littleton, MA, US
Salary Range: $83,448.89 To $104,311.22 Annually
Job Title: Senior Mortgage Underwriter
Working at Workers Credit Union
At Workers Credit Union, everything starts with a simple but powerful purpose: We enable financial prosperity through values-driven solutions because everyone deserves a future they can believe in.
For more than a century, we’ve been a trusted partner in helping people make confident financial decisions and build stronger futures. Today, as a $2.5B organization serving over 120,000 members, we continue to evolve, thoughtfully blending personal connection with modern capabilities to better support our members in the moments that matter most.
We call this the Workers Way. It shapes how we show up every day, with personalized guidance, practical solutions, and a deep commitment to doing what’s right. Just as importantly, it defines how we work together. We choose purpose over ego. We communicate directly with respect. We dare to grow. We do the right thing, always. And we win together, because meaningful results are built through shared success.
As we look ahead, we’re building on a strong foundation and continuing to evolve how we operate and deliver impact, simplifying experiences and strengthening capabilities. We have big plans for the future, and we hope you’ll be part of what comes next.
Why this Role Matters
Responsible for underwriting first mortgages and home equity loan applications. Ensures all files are complete and compliant with Workers Credit Union policies, investor requirements, mortgage insurance standards, and applicable government loan regulations.
What You’ll Contribute
- Underwrites first mortgage loans in compliance with all secondary market requirements, private mortgage insurance requirements, regulatory requirements and Workers Credit Union policies.
- Underwrites home equity loans in accordance with private mortgage insurance requirements, regulatory requirements and Workers Credit Union policies.
- Evaluates borrower creditworthiness and collateral to determine loan eligibility and assess overall risk to the credit union.
- Exercises sound judgment in approving, suspending, or denying loan applications based on a comprehensive risk analysis.
- Uses analytic tools (i.e. Collateral Underwriter, fraud prevention, etc.) in the risk assessment of the loan to determine requirements to meet legal and investor requirements.
- Ensures underwriting decisions align with the credit union’s risk appetite, lending policies, and regulatory requirements.
- Remains current on investor and mortgage insurance guidelines.
- Prepares commitment letter for home equity and first mortgage loans.
- Clears loans for closing by ensuring pre-closing conditions have been satisfied.
- Reviews and decisions subordination requests according to loan policy.
- Provides the origination staff with support for the review of preapprovals.
- Uses knowledge of investor and mortgage insurance guidelines along with loan policy to not only approve loans as submitted but to restructure loans as required to obtain an approval.
- Tracks key milestones such as contingencies, closing dates, and rate lock expirations; communicate proactively with all applicable teams.
- Collaborates with internal stakeholders to resolve complex loan issues and ensure timely decision-making.
- Prepares and issue revised Loan Estimates in compliance with TRID for any changes in circumstance.
- Maintains confidentiality of all data.
- Upholds the Workers Credit Union “Workers Way” culture through daily interactions and behaviors.
- Performs other duties as assigned to support departmental and organizational goals.
- Serves as a subject matter expert and resource for junior underwriters, providing guidance on complex loan scenarios, regulatory compliance, and internal procedures.
- Serves as a key decision-maker in loan policy exceptions, providing rationale and risk mitigation strategies.
- Supports the training and onboarding of new team members and temporary staff in collaboration with underwriting leadership.
- Takes ownership of high-volume or high-complexity pipelines including high-balance, non-conforming, or exception-based loans.
- Leads or participate in departmental initiatives aimed at improving underwriting efficiency, compliance, and member experience.
- Supports the implementation of policy updates, system enhancements, and procedural changes in coordination with mortgage underwriting leadership.
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Other Duties
- May be asked to provide coverage in other WCU branches or departments.
- Adhere to all WCU policies and procedures which include security compliance and following guidelines intended to limit risk exposure to fraud and losses.
- Participates in department and/or organizational projects as directed.
- Performs other tasks or functions as required, requested, necessary or prudent.
- Maintains confidentiality of all member and credit union information and data.
- Regularly demonstrates behaviors as defined by the credit union’s Fundamentals, which are part of the Workers Way culture program.
What You’ll Bring
- High School Diploma or Equivalent Required.
- 5-8 years of experience in secondary mortgage underwriting, including complex loan types such as jumbo, construction, non-conforming and portfolio products.
- Demonstrated ability to assess risk, make high-level credit decisions, and mentor junior underwriters.
- Experienced in leading underwriting process improvements and maintaining high-quality standards in a fast-paced environment. Recognized for attention to detail, leadership, and commitment to confidentiality and organizational values.
- A successful Underwriter demonstrates deep knowledge of mortgage products, investor guidelines, and regulatory requirements (including TRID, RESPA, and HMDA). Proficient in loan origination systems (LOS), AUS platforms, and document management tools. Strong analytical and decision-making skills are essential for assessing credit risk and ensuring sound underwriting decisions. Must be detail-oriented, organized, and capable of managing multiple priorities. The role requires confidentiality, adaptability, and collaboration with internal teams to ensure efficient, compliant, and risk-aligned loan underwriting.
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How You’ll Work
- Classification: Hybrid (≥10 onsite days/month at our Littleton, MA HQ)
- Work Environment: This role is currently classified as a hybrid position. However, the classification is subject to change based on business needs.
- Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:
- This is a largely sedentary role.
- While performing the duties of this job, the employee is regularly required to stand, talk, hear, and use hands and fingers to handle, feel or operate objects, tools, or controls and to reach with hands and arms.
- This role routinely uses standard office equipment such as computers, phones, photocopier/scanner, filing cabinets, and fax machines.
- Ability to travel to other work locations as required.
Compensation
- Pay Grade: 12
- FLSA Status: Exempt
- Pay Grade Range: $83,448.89 - $104,311.22
- Actual compensation offered may vary from the posted pay grade range based on factors such as relevant experience, time in role, base salary of internal peers, prior performance, business sector, licensure requirements and/or skill level, and will be finalized at the time of offer.
Total Rewards
- Comprehensive medical, dental and vision plans
- Basic life and AD&D insurance, short-term disability and long-term disability
- 15+ days of paid time off (PTO) per year
- Up to 16 hours of volunteer time off (VTO) per year
- 11+ paid holidays
- 401(k) that includes a Safe Harbor Match of up to 4%.
- Tuition Reimbursement Program
- Mental health resources including an Employee Assistance Program (EAP)
- Individualized learning and development programs
Our Commitment to Inclusion
Workers Credit Union is an equal opportunity employer committed to creating an inclusive environment where all individuals feel respected, valued, and supported. We believe that diverse perspectives strengthen our organization and enhance our ability to serve our members and communities.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected characteristic under applicable law.
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