We Are Refyne
Senior National Account Manager
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About Refyne
We Are Refyne is a specialist executive search agency dedicated to the Beauty, Wellness, and Aesthetics industries. We partner with the sector's most ambitious brands to find the commercial talent driving their next stage of growth.
About Our Client
Our client is a fast-growing portfolio of globally recognised beauty brands, spanning cosmetic tools and accessories sold through major retailers across the UK and internationally.
The Opportunity
Reporting to the Sales Director, we're looking for a commercially sharp Senior National Account Manager to own our client's relationships with two of their most important high-street retail partners.
You'll drive retail sell-out and grow market share across the brand portfolio, in store and online. This is a role for someone with an entrepreneurial mindset and genuine appetite to shape what comes next, you'll take full ownership of account strategy, manage the customer P&L end to end, and build the relationships that get decisions made. The goal: sustain and grow the business for long-term success.
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Key Responsibilities
- Build credible, collaborative relationships with your retail customers and key internal stakeholders, owning the relationship end to end
- Develop and deliver JBPs and trading plans that hit the budgeted P&L and customer objectives
- Manage the full P&L, from sell-out to sell-in, ensuring delivery on or above target
- Proactively build and manage retailer budgets and sell-out forecasts, spotting risks and opportunities early, and building contingency plans where needed
- Prepare regular progress and forecast reporting for internal and external stakeholders, using key account metrics
- Work cross-functionally with Marketing, Supply Chain, Finance and Category/Insights to align account plans with wider business priorities
Ideal Background
- Highly numerate, with strong analytical ability
- A strong negotiator who looks for win-win outcomes with retail partners
- Highly organised, with sharp prioritisation skills
- Experienced in a retail environment, with demonstrable commercial knowledge of the UK beauty market
- 3+ years' experience in FMCG/retail national account management, ideally with major UK high-street retailers
- Strong written and verbal communication skills
- Excellent presentation skills, with an eye for detail and visual impact
- Strong influencing skills, able to bring thought leadership as well as drive execution
- Experience in a fast-paced sales/retail environment
- Strong Excel skills and confidence working with EPOS/retailer sales data
- A full UK driving licence and willingness to travel for buyer meetings and head office visits
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Why Join
This is a genuine opportunity to take ownership of two of the UK's most important high-street retail relationships, with a well-established portfolio of brands behind you and real scope to shape strategy rather than just deliver it. You'll be measured on sell-out growth and market share gain across both key accounts, P&L delivery against budget, forecast accuracy, and distribution and NPD listing success, with upto 15% bonus, gym membership and healthcare to match.
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