PT Executive
Senior National Account Manager
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Senior National Account Manager | Grocery | FMCG | No 1 Brand | Top 4 Retail
The Business
Our client is one of the UK’s most respected branded FMCG businesses, home to a portfolio of market-leading consumer brands with exceptional heritage, strong household penetration and an enviable position across UK Grocery.
This is a business where brands genuinely matter.
Long-term investment in Consumer Marketing, Category, Insight, Innovation and Customer Development has created brands with significant consumer loyalty and strong retailer partnerships. Yet despite their established market positions, there remains considerable ambition for further growth.
The culture is equally important. The business combines the commercial capability and sophistication you would expect from a leading FMCG organisation with a long-term, values-led approach to its people, customers and brands.
As part of their continued growth, they are now looking to appoint an outstanding Senior National Account Manager to lead one of their strategically important Grocery customers.
The Opportunity
This is a high-profile commercial role offering genuine ownership of a major UK Grocery partnership and the opportunity to influence the future growth of some exceptional consumer brands.
As Senior National Account Manager, you will take responsibility for the complete customer agenda, balancing the delivery of today's commercial performance with the development of a longer-term strategic partnership. You will own the customer P&L, lead Joint Business Planning and commercial negotiations, and work closely with Category, Marketing, Finance, Supply Chain and Innovation to create compelling plans that deliver sustainable growth for both businesses.
This is not simply about managing an account.
You will use consumer, shopper and category insight to identify where the next phase of growth will come from, whether through distribution, range development, innovation, promotional strategy, new shopper occasions or stronger execution. You will become the internal champion for your customer and a trusted external commercial partner.
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Key Responsibilities
- Take full commercial ownership of a strategically important UK Grocery customer
- Develop and execute short, medium and long-term customer strategies that deliver sustainable revenue, profit and market share growth
- Own the complete customer P&L, including pricing, investment, promotional effectiveness and contribution to profit
- Lead Joint Business Planning and major commercial negotiations
- Build strong, multi-level relationships across Buying, Category, Supply Chain and wider customer functions
- Use consumer, shopper and category insight to create compelling customer growth plans
- Identify opportunities to increase distribution, optimise range, improve rate of sale and strengthen overall brand performance
- Lead the customer agenda for NPD and innovation, ensuring new launches are commercially compelling and brilliantly executed
- Work closely with Marketing and Category to translate brand strategy into powerful customer plans and activation
- Partner with Finance and Revenue Management to ensure investment decisions deliver sustainable commercial returns
- Work collaboratively across Supply Chain and internal functions to deliver exceptional customer service and execution
- Act as the voice of the customer internally, influencing wider commercial priorities and future investment
Why Apply?
- Take ownership of a major Grocery partnership within one of the UK's most respected branded FMCG businesses
- Work with market-leading consumer brands backed by significant investment in Marketing, Category, Insight and Innovation
- Combine strategic customer leadership with genuine P&L ownership and commercial accountability
- Operate in a business that values sustainable long-term growth rather than simply chasing short-term numbers
- Gain broad cross-functional exposure across Sales, Marketing, Category, Finance, Innovation and Supply Chain
- Join a high-quality commercial team where individuals are trusted, challenged and given the opportunity to make a genuine impact
- Build an excellent platform for future progression into National Account Controller, Channel Leadership or broader Commercial roles
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Candidate Profile
We are looking for a commercially accomplished and ambitious National Account professional with a strong grounding in Branded FMCG. You will combine excellent customer management capability with the strategic thinking required to build sustainable long-term growth.
- Proven experience managing major UK Grocery customers within FMCG
- Strong experience within a branded consumer goods environment
- Currently operating at Senior National Account Manager level, or a high-performing National Account Manager ready to take on greater scale and responsibility
- Strong P&L ownership with excellent financial and commercial acumen
- Experience leading Joint Business Planning, customer negotiations and strategic account development
- Strong understanding of Category, Shopper and Consumer insight and how these can be translated into commercial growth
- Experience successfully launching and developing NPD within major Grocery customers
- Strong cross-functional capability with the ability to influence Marketing, Category, Finance and Supply Chain colleagues
- An accomplished relationship builder who can operate credibly with senior customer stakeholders
- Strategic and analytical, but equally comfortable rolling up your sleeves and driving execution
- Collaborative, grounded and team focused, with the ambition to continue developing your commercial career
For an ambitious branded FMCG commercial professional, this is an opportunity to take ownership of a major Grocery partnership, work with exceptional consumer brands and build the foundations for the next stage of your commercial career.
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