Pilgrim's Europe
Senior National Account Manager, Senior National Account Manager
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Senior Commercial Manager
Department: Commercial
Location: Uxbridge (Office-based)
Reporting to: Commercial Controller
About The Role
We are seeking an experienced and commercially driven Senior Commercial Manager to lead the growth and development of a strategic retail account within Pilgrim’s Europe.
This is a high-profile, customer-focused role with full ownership of performance, responsible for delivering sustainable sales growth, profitable margin and long-term customer partnerships. You will take the lead in driving customer strategy, Joint Business Planning and commercial execution, while influencing internally and externally at senior levels.
As a senior member of the commercial team, you will also play a key role in leading, coaching and developing others, setting the standard for performance, collaboration and delivery.
👉 This role is fully office-based in Uxbridge, in line with Pilgrim’s Europe’s way of working. We believe bringing teams together supports stronger collaboration, faster decision-making and better commercial outcomes.
Key Responsibilities
- Full P&L ownership for a defined account or portfolio of accounts
- Develop and deliver Joint Business Plans (JBPs) across all product categories and routes to market
- Drive sustainable sales growth, profitability and delivery against business objectives
- Own customer strategy and account development plans
- Champion the customer internally, ensuring alignment and delivery
- Identify and unlock growth opportunities through data, insight and strong customer relationships
- Lead and develop promotional strategies to maximise performance and ROI
- Drive focus on emerging routes to market, including convenience and online
- Integrate sales strategy into wider business planning, budgets and forecasts
- Monitor performance and take proactive action to manage risks and opportunities
- Own forecasting processes, including risks and opportunities management
- Deliver commercial KPIs in line with budgets and business improvement targets
- Lead performance reviews through the S&OP / SOP process
- Provide clear, data-backed communication of account performance
- Work with Category and Customer Marketing teams to ensure plans are insight-led, commercially viable and strategically aligned
- Manage marketing activity and budgets to deliver strong return on investment
- Support a market-led NPD pipeline in collaboration with Product & Innovation teams
- Oversee stage-gate processes and product launches, ensuring best-in-class execution
- Drive innovation that strengthens category position, sales and margin
- Build strong relationships across Sales, Marketing, Supply Chain and Operations
- Lead, coach and develop colleagues across the commercial function
- Drive a culture of ownership, accountability and continuous improvement
- Influence and challenge stakeholders at all levels, internally and externally
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What We’re Looking For
Essential
- Strong experience in major retail account management (typically 4+ years at Commercial Manager level)
- Proven track record of delivering sales growth and profitability
- Experience leading Joint Business Planning (JBP) with key retail customers
- Excellent negotiation, influencing and stakeholder-management skills
- Strong analytical and commercial decision-making ability
- Confident communicator with high-impact presentation skills
- Highly organised, able to manage complexity and competing priorities
- Resilient and adaptable within a fast-paced FMCG environment
- Experience leading or mentoring others
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Desirable
- Experience within a food or FMCG business
- Understanding of category management and NPD processes
- Experience delivering effective promotional strategies
- Exposure to manufacturing and supply chain environments
- People management experience
Qualifications
- Full UK Driving Licence (travel as required)
- Degree preferred but not essential
Values & Behaviours
Demonstrates ownership, integrity and determination, working collaboratively with discipline and humility to deliver practical results.
Why Join Pilgrim’s Europe?
At Pilgrim’s Europe, you’ll be part of a business with scale, ambition and strong customer partnerships, where commercial roles have real visibility and impact.
We Offer
- Competitive base salary, aligned to experience and responsibility
- Company pension scheme with employer contributions
- Life assurance and employee benefits package
- A clear opportunity to own and grow strategic customer accounts
- Exposure to senior stakeholders and decision-making
- Strong career progression pathways within Commercial and wider business functions
- A collaborative, values-driven culture focused on ownership, delivery and continuous improvement
Ready to Lead and Deliver?
If you’re a commercially ambitious leader ready to take ownership of a strategic account and drive meaningful growth, we’d love to hear from you.
Apply now and take the next step in your commercial leadership career with Pilgrim’s Europe.
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