BT Group
Senior Network Tooling Engineer
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Job Title: Senior Network Tooling Engineer
Req ID: 62823
Job Function: Service
Posting Start Date: 17/09/2026
Posting End Date: 01/10/2026
Division: UK Business
Job Location: GBR-Birmingham-Three Snowhill
Advertised Salary: Competitive
Job Req ID: 62823
Posting Date: 17/09/2026 - 01/10/2026
Function: Service
Location: Birmingham
Salary: Competitive
About The Role
Join BT Managed Service and play a pivotal role in supporting a major UK Government client, HMRC, where you'll manage and enhance the monitoring, alerting and automation capabilities that keep a critical network running at its best. As a Senior Network Tooling Engineer, you'll use your expertise to develop and optimise tooling, troubleshoot complex technical challenges, and drive continuous improvements across the estate. This is an opportunity to make a real impact in a high-profile environment, working with cutting-edge technologies while influencing the future of network operations and automation.
The successful candidate must be eligible for, and able to obtain and maintain, SC UK Government Security Clearance.
What You’ll Be Doing
- Provide technical support and lifecycle management for the HMRC network tooling estate, ensuring the effective operation of monitoring, alerting and automation platforms.
- Install, configure, administer and troubleshoot virtualised environments, including the deployment and management of virtual machines and associated networking components.
- Manage and develop lab environments using network virtualisation technologies, supporting testing, validation and service readiness activities.
- Lead technical investigations, review proposed changes to minimise risk, and support the transition of new projects and solutions into live operational support.
- Collaborate with HMRC, suppliers and internal teams to drive continual service improvement while ensuring compliance with BT and customer policies, standards and governance requirements.
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Essential Skills / Experience
- Experience supporting and configuring enterprise monitoring, management and automation platforms, with a strong understanding of network operations and service support.
- Hands-on experience with VMware virtualised environments, including the deployment, administration and troubleshooting of virtual machines, alongside network virtualisation platforms such as EVE-NG or Cisco Modeling Labs (CML), and networking technologies including LAN, WAN, VLAN and WLAN
- Experience with network troubleshooting, network performance monitoring and diagnostic tools (e.g. Netscout) packet analysis, automation and scripting technologies such as Python, PowerShell, Ansible, GitLab, and CI/CD pipelines, with the ability to perform effective root cause analysis.
Desirable Skills / Experience
- Industry-recognised networking certification (e.g. CCNP)
Our Package
Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include:
- 10% on target annual bonus
- Access to an online private GP 24/7 for you and your immediate family
- Market-leading paid carers leave with up to 2 weeks off
- Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay
- Discounted EE and BT products, including mobile and broadband
- Market leading Pension scheme – 5% from you and 10% from us
- Holiday purchase scheme
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You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.
Flexible Working
This role offers a 3 together, 2 wherever working model. This means you are required to be at your contractual location 3 days a week with 2 flexible days per week.
Join us
Join us at a pivotal moment for BT Business. We are executing a multi-year transformation to restore growth, modernise at scale and unlock new markets beyond connectivity. Our ambition is clear – return to sustainable revenue and EBITDA growth, strengthen our market position, and deliver meaningful shareholder value through disciplined execution and bold reinvention.
We are fundamentally reshaping the business – simplifying our portfolio, digitising our customer experience and building market-leading capability across cyber, AI and managed services, all powered by the UK’s leading fixed and mobile networks. This is a shift from a legacy connectivity provider to a modern, solutions-led, AI-first business that can truly differentiate in a competitive and fast-moving market.
With execution momentum building and a clear path to growth, the opportunity now is to scale what works, accelerate performance and fully realise our potential. This is about delivering against ambitious financial outcomes while transforming how we operate – creating a business that is simpler, faster, more innovative and easier to do business with.
If you want to be part of the team shaping the turnaround of a multi-billion-pound business – and building a stronger, more competitive BT for the future – this is your moment.
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