ASOS.com
Senior Online Trading Manager
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We're ASOS, the online retailer for fashion lovers all around the world.
We exist to give our customers the confidence to be whoever they want to be, and that goes for our people too. At ASOS, you're free to be your true self without judgement, and channel your creativity into a platform used by millions.
Everyone needs some help showing up as their best self. We're Disability Confident Committed - let our Talent team know if you need any reasonable adjustments throughout the recruitment process.
Job Description
Own and drive profitable trading performance across an assigned market or portfolio of markets.
This is not a reporting role. You will use data, commercial judgement and AI-enabled tools to identify opportunities, make clear recommendations and mobilise cross-functional teams around the actions that matter most.
The Details
- Own performance across revenue, traffic, conversion, margin, discount investment, customer behaviour and proposition KPIs.
- Diagnose performance drivers and translate insight into clear, prioritised commercial actions.
- Lead market forecasting, scenario planning and performance reviews, clearly articulating risks, opportunities and trade-offs.
- Use AI, automation and self-service analytics to accelerate decision-making and remove low-value manual reporting.
- Shape market strategies and test-and-learn plans across product, pricing, promotion, marketing and customer experience.
- Partner with Digital Trading, Pricing, Planning, Marketing, Finance, Product and Technology to deliver agreed outcomes.
- Evaluate campaign and promotional effectiveness, with a focus on profitable growth and reducing reliance on broad discounting.
- Maintain a strong view of customer, competitor and market trends, identifying implications for trade.
- Track actions through to delivery, with clear owners, measures and expected commercial impact.
- Support strong P&L management across revenue, margin and investment lines.
- Supporting our culture by championing Diversity, Equity & Inclusion strategies.
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We believe being together in person helps us move faster, connect more deeply, and achieve more as a team. That’s why our approach to working together includes spending at least 3 days a week in the office. It’s a rhythm that speeds up decision-making, helps ASOSers learn from each other more quickly, and builds the kind of culture where people can grow, create, and succeed.
Qualifications
About You
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- Strong experience in e-commerce, retail trading, commercial strategy or digital analytics.
- Proven ability to turn complex data into clear decisions and measurable commercial outcomes.
- Strong commercial judgement and understanding of key e-commerce drivers.
- Comfortable operating with ambiguity, challenging constructively and making recommendations at pace.
- Able to influence cross-functional teams and senior stakeholders.
- Curious, action-oriented and focused on continuous improvement.
- Strong Excel capability, with SQL and BI tools highly desirable.
- Practical experience using AI, automation or advanced analytics to improve productivity and decision-making.
Benefits
- Employee discount (hello ASOS discount!)
- Employee sample sales
- 25 days paid annual leave + an extra celebration day for a special moment
- Discretionary bonus scheme
- Private medical care scheme
- Flexible benefits allowance - which you can choose to take as extra cash, or use towards other benefits
- Opportunity for personalised learning and in-the-moment experiences that enable you to thrive and excel in your role.
Why take our word for it? Search #InsideASOS on our socials to see what life at ASOS is like.
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