Innovate Healthcare
Senior Operations Manager
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Senior Operations Manager | Hybrid | 37.5 hours per week
Do you love improving how things work? Are you energized by data, detail, and making operations sharper, smarter, and more effective?
We’re looking for a commercially minded Senior Operations Manager to help shape, lead, and continuously improve how we deliver outstanding occupational health services. You’ll bring a customer-first mindset, strong operational insight, and the energy to take people with you as we grow.
About Innovate Healthcare
Innovate Healthcare is a growing occupational health business helping organizations keep their people healthy, safe, and supported at work. We combine clinical expertise with practical, responsive support – and we’re building smarter, more efficient ways of working as we grow.
The role
This is a hands-on, high-impact role where you’ll own day-to-day operational performance, improve processes, optimize resources, and support excellent service delivery.
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Working closely with the CEO, clinical leaders, and wider team, you’ll turn insight into action and help drive sustainable growth.
What you’ll do
- Lead operational planning and day-to-day service delivery.
- Use data and insight to improve performance and solve problems.
- Manage capacity, resource planning, and utilization.
- Simplify processes and create smarter ways of working.
- Manage budgeting, cost control, and cost optimization.
- Work with clinical and operational teams to maintain quality and compliance.
- Engage teams and stakeholders around priorities, change, and service excellence.
What we’re looking for
- Proven operations management experience.
- A customer-centric approach and passion for service excellence.
- Strong analytical skills and confidence using operational data.
- Experience in capacity planning, resource planning, and utilization optimization.
- Commercial awareness, including budgeting, cost control, and financial performance.
- Excellent communication and influencing skills.
- A proactive, energetic, and solutions-focused mindset.
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What’s on offer
- A key management role in a growing, purpose-led business.
- The opportunity to shape operations and make a visible impact.
- Hybrid working, with home-based flexibility and some travel.
- 37.5 hours per week, Monday to Friday.
- £45-£55k (DOE)
Interested?
If you’re ready to improve operations, elevate service delivery, and help a growing business work smarter, we’d love to hear from you.
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