Davies
Senior Paralegal - Motor (Scotland)
2nd Floor, The Forsyth Building, 5 Renfield Street, Glasgow, United Kingdom
Posted about 1 month ago
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Senior Paralegal - Motor (Scotland)
Department: Legal
Employment Type: Permanent - Full Time
Location: Glasgow
Description
Key Responsibilities
- Create initial case strategy following Client Guidelines and review of information available
- Run Scottish court credit hire litigation to point of final evidential hearing/trial
- Undertake discussions and negotiations with Insured, Insurer, and Third Party Solicitors to pursue the rapid and appropriate settlement of cases and the apportionment of cost
- Timely and accurate maintenance of all case management, billing, and management information systems to ensure completeness of records and aid business decision making
- Allocate funds to the appropriate client accounts as per agreed procedures to ensure the client and Keoghs receive appropriate payments
- Dealing with correspondence and telephone calls
- Undertaking periodic reviews of files in line with Client requirements
- Updating reports
- Meeting agreed performance targets
- Ensuring files are kept within ISO 9001 guidelines
- Provide written updates by email or letter to clients detailing case activity to ensure that they receive up-to-date and accurate information about progress when requested
- To ensure compliance with the SRA Standards & Regulations
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Skills, Knowledge & Expertise
Essential
- Previous experience of handling own caseload
- Good standard of education – 3 GCSE’s grade C or above or equivalent including Maths, English & Science as a minimum
- Good telephone negotiation skills
- Have an understanding of case law and litigation practice & process and CPO
- Ability to use own initiative
- Ability to plan and prioritise workloads
- Excellent listening and verbal communication skills
- Ability to make decisions
- Ability to remain calm under pressure
- Ability to follow work processes and keep to strategy yet flexible enough to adapt to change
- Proficient IT skills
- Adhere to the Keoghs Values
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Desirable
- Previous experience in credit hire a minimum either defendant (preferable) or claimant
- Knowledge / experience of the litigation process
- Some knowledge of Road Traffic Accidents (RTAs)
- Experience of Indemnity Principles
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