Civic Recruitment Limited
Senior Parking Officer
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Senior Parking Officer – 3 Month Contract
Location
The Royal Borough of Greenwich
Rate
£24.28 per hour (Umbrella)
Contract
3 Month Contract
Hours
Full Time
Working Pattern
Initially office-based for five days a week during training. Post-training, a hybrid work arrangement may be available, contingent on management approval and service needs.
Pay
Bi-weekly
Summary
The Royal Borough of Greenwich is in search of a seasoned Senior Parking Officer to enhance its Parking Services team. This pivotal role involves leading and executing various senior-level administrative and operational tasks within the Parking Service. The position requires providing supervisory support, managing income-related processes, and ensuring the smooth operation of parking services. The successful candidate will also be responsible for staff management, overseeing parking permit administration, assisting with appeals and adjudication processes, and contributing to service enhancements and performance evaluations.
Responsibilities
- Oversee the management and daily operations of the Parking Service.
- Supervise, support, and train both temporary and permanent staff.
- Provide management coverage during absences.
- Process, record, and reconcile income related to:
- Parking Notices
- Off-Street Parking Offences
- Parking Permits
- Parking Passes
- Administer and distribute parking permits, vouchers, and passes.
- Monitor the recovery of parking-related income.
- Ensure adherence to financial procedures and controls.
- Maintain both physical and digital filing systems and records.
- Assist in the development and implementation of departmental procedures and systems.
- Conduct audits and inspections of on and off-street parking facilities.
- Report maintenance issues and service defects.
- Liaise with:
- DVLA
- London Councils
- External Agencies
- Internal Departments
- Generate statistical reports and management information.
- Serve as a primary contact for departmental visitors and inquiries.
- Support adjudication processes and attend Arbitration Service Offices as needed.
- Investigate and respond to correspondence regarding Penalty Charge Notices (PCNs).
- Prepare memoranda and reports related to FOI requests, complaints, and casework.
- Handle inquiries via telephone, email, written communication, and in-person.
- Assist in supervising and managing staff within the service.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Essential Requirements
- Experience in Parking Services, Parking Administration, Revenues, or a Local Authority setting.
- Experience in supervising or supporting staff within a service area.
- Familiarity with handling parking permits, PCNs, appeals, or parking administration.
- Strong administrative and organizational skills.
- Experience in managing customer inquiries and complaints.
- Ability to prioritize tasks in a dynamic service environment.
- Excellent communication and interpersonal skills.
- Experience in producing reports and management information.
- Proficient understanding of financial administration and income processing.
- Ability to work with precision and maintain comprehensive records.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Desirable
- Experience in Local Authority Parking Services.
- Familiarity with parking appeals and adjudication processes.
- Knowledge of parking legislation and enforcement procedures.
- Experience with parking management systems and databases.
- Experience in liaising with the DVLA and external agencies.
What's on Offer?
- £24.28 per hour (Umbrella)
- 3 Month Contract
- Based in the Royal Borough of Greenwich
- Office-based during initial training
- Potential for hybrid working post-training (subject to management approval and service needs)
- Bi-weekly pay
- An opportunity to join a dynamic and supportive Parking Services team
- A varied role encompassing supervisory, customer service, financial, and operational responsibilities
Ideal for candidates with experience as a Senior Parking Officer, Parking Officer, Parking Administrator, Parking Appeals Officer, Traffic Management Officer, Enforcement Support Officer, Revenues Officer, or Parking Services Supervisor.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Location