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Senior Partnership Manager
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Senior Partnership Manager, Financial Services
Location: London (Hybrid)
Department: Commercial
The company
A next-generation payments business powering recurring commerce, with infrastructure and solutions that unify and optimise how customers move money. It pairs deep sector expertise with a partnership-led service, and is scaling quickly.
The role
This is a relationship-led role at the centre of the financial services partner ecosystem. You'll own and grow a portfolio of established FS partners, act as their day-to-day lead, and work hand in hand with the client-facing managers inside each partner, so their teams are equipped to bring us to their clients. The portfolio also includes some ISO and referral partners, so a feel for managing those relationships helps. You carry a revenue number, but you hit it by deepening and expanding the partners you already have, not by cold-starting new ones. It suits a natural relationship manager who can turn a partnership into steady, growing revenue and keep every stakeholder on both sides pulling in the same direction. This is for someone who has managed partner or channel relationships before and can pick it up from day one. It is not a step-up or a learn-as-you-go seat.
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What you'll own
- Manage a portfolio of established FS partners as their trusted day-to-day contact, running regular reviews and building deep, senior relationships that last.
- Work closely with the client-facing managers inside each partner, enabling and supporting the people who look after the end clients so the partnership delivers for everyone.
- Manage the ISO and referral partners within your portfolio, supporting their account managers and keeping the channel productive.
- Grow revenue within your existing partners: surface untapped opportunities in their client bases, drive product adoption, and turn each relationship into a steady, expanding channel.
- Coordinate the right people on both sides, mapping partner organisations level by level and making sure the right internal stakeholder is engaged at each level.
- Lead commercial reviews, renewals and pricing conversations, owning the Net Revenue picture per partner (including direct costs and bad debt).
- Keep partners enabled and live: onboard, train and support them on the proposition, working with the solutions team to keep integrations performing.
- Own clean forecasting and reporting in HubSpot across your partner book.
- Represent the business at key industry events and feed partner and market insight back to Product.
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What you'll bring
- 5+ years in Partnerships, Partner or Account Management, or Channel Management, within Financial Services or the technology that enables it (WealthTech, WealthSaaS, LendTech, InsurTech, RegTech and similar). Payments experience welcome but not essential.
- Direct, hands-on experience managing and growing a partner or channel portfolio, so you can run it from day one. Exposure to ISO or referral partners is a plus.
- A relationship-first operator who builds trust with complex FS stakeholders and sustains it, while still carrying and hitting a revenue number.
- A strong understanding of the FS landscape (Lending, Collections, Insurance, Wealth Management or FX), or the platforms that serve it.
- Commercially sharp on renewals, pricing and account growth.
- Comfortable coordinating multi-level stakeholder relationships, including senior and C-suite.
- Confident with HubSpot and the tools of a modern partnerships function.
The details
- Location: London, hybrid
- Team: Commercial
- Reports to: Head of Partnerships FS
- Salary: £80,000 to £90,000
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