City St George's, University of London
Senior Payroll & Pensions Officer ×2 (Internal Applicants Only)
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Please note: This vacancy is open to internal applicants only. Please use your @citystgeorges.ac.uk email address when applying.
City St George’s, University of London is the University of business, practice, and the professions and brings together the expertise and excellence of City, University of London and St George’s, University of London into one institution. The combined university is now one of the largest higher education destinations for London students, combining a breadth of disciplines across health, business, policy, law, creativity, communications, science, and technology. Our students are at the heart of everything that we do, and we are committed to supporting them to pursue their career and personal ambitions.
Our research is engaged, at the frontier of practice, and has a positive impact on the world around us.
Background
The Senior Payroll and Pensions Officer is a pivotal role within the University’s Payroll and Pensions Team, forming part of the wider Finance Directorate. The function is responsible for the accurate, timely, and compliant delivery of payroll and pensions services across the institution. Operating within a complex and highly regulated environment, the team provides specialist expertise to support the University’s obligations while upholding the highest standards of governance, accuracy, and customer service. The role contributes directly to maintaining the integrity of payroll operations and strengthening relationships with key institutional and external stakeholders.
Responsibilities
As a senior member of the team, you will play a critical role in ensuring the effective operation and ongoing enhancement of the in-house payroll and pensions function. Your responsibilities will include:
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- Leading key payroll reconciliation activities to ensure accuracy, completeness, and robust audit trails.
- Overseeing statutory and regulatory reporting requirements, including submissions to HMRC.
- Managing relationships with pension scheme providers such as USS, LPFA, NHS, and SAUL ensuring compliance and the timely processing of all activities.
- Ensuring the accurate processing and reconciliation of third-party payments.
- Supporting the development and implementation of strong internal controls.
- Identifying opportunities for process improvement.
- Acting as a subject matter expert, providing guidance and support to colleagues and stakeholders.
- Building and maintaining strong working relationships with internal departments and external partners.
- Contributing to the ongoing enhancement of payroll and pensions systems, processes, and reporting.
Person Specification
We are seeking an experienced and highly capable payroll professional with a strong track record in payroll and pensions administration within a complex organisation. You will bring a proactive, solutions-focused mindset, alongside the ability to work autonomously, exercise sound judgement, and manage multiple priorities in a deadline-driven environment. You will demonstrate advanced knowledge of payroll and pensions processes, controls, and compliance requirements, along with exceptional attention to detail and a strong commitment to accuracy and risk mitigation. You will have excellent organisational skills, enabling you to prioritise effectively and deliver under pressure. A collaborative and professional approach is essential, as is the confidence to engage with stakeholders at all levels. You will also be committed to continuous improvement and delivering high standards of service.
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Additional Information
Further Information can be found in the JD-Senior Payroll and Pensions officer.pdf.
Closing date for applications: 23 August 2026 at 11:59pm.
The selection process will involve an interview. Further details will be confirmed at the interview stage.
City St George’s offers a sector-leading salary, pension scheme, and benefits including a comprehensive package of staff training and development.
City St George’s, University of London is committed to promoting equality, diversity, and inclusion in all its activities, processes, and culture for our whole community, including staff, students, and visitors.
We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation, and socio-economic background. City St George’s operates a guaranteed interview scheme for disabled applicants.
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