Newmedica
Senior People Advisor
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Senior People Advisor
Ipswich and Bury St. Edmunds
Who are we?
Newmedica is one of the leading providers of NHS ophthalmology services in England, providing outpatient appointments, diagnostic testing, and eye surgery. We aim to change lives through better sight and eye health. We care for thousands of NHS and private patients a year in our specialist eye clinics across the country.
We are thrilled to say that following an independently conducted survey of Newmedica colleagues to tell us what it’s like to work here, we have been certified as a Great Place to Work for the third-year running. The feedback has directly contributed to Newmedica being listed among the UK’s top 50 Best Workplaces™ for 2025.
In addition to this, we are pleased to announce that we, in Suffolk, are now a Disability Confident [Level 1] Employer, and we have recently received the EADT Customer Excellence Award™ for 2026 and the Good Health at Work Silver Award.
Role overview
We are looking for a new Senior People Advisor to join our Ipswich and Bury St. Edmunds sites. This will be 40 hours over 5 days per week Monday – Friday.
The Senior People Advisor will act as the organisation’s local expert on employee relations and people management, providing high-quality, pragmatic, and legally compliant HR advice. The role will partner closely with senior leaders and line managers to strengthen performance, capability, engagement, and organisational culture, while also providing day-to-day leadership within the HR function.
This is a senior, influential role with significant responsibility for complex casework, people strategy delivery, and the effective running of core HR operations.
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What skills and experience do I need?
- CIPD Level 5 qualified (essential)
- Strong, up-to-date working knowledge of UK employment law and HR best practice
- Significant experience in a senior HR advisory, HR business partner, or HR management role
- Proven track record of managing complex employee relations casework end to end, including disciplinary, grievance, capability, conduct, and absence management
- Experience of advising and influencing senior leaders on people-related matters
- Practical experience supporting managers to improve people management capability and performance
- Experience overseeing or leading core HR operations and ensuring service continuity
- Experience contributing to or leading organisational change or cultural initiatives
- Pragmatic, solutions-focused approach with sound judgement and commercial awareness
- High level of integrity, discretion, and professionalism
- Resilient and calm under pressure, with the ability to manage competing priorities
- Proactive and forward-thinking, with the confidence to lead rather than react
- Strong attention to detail while maintaining a strategic perspective
What we’re offering
- A starting salary of £45,000.00 (FTE)
- 25 days annual leave plus bank holidays and an extra day of birthday leave!
- A company pension scheme
- A discretionary bonus scheme, paid on a quarterly basis
- Access to a range of benefits including free eye tests, discounted or free glasses, a free 24/7 well-being/counselling/advice service and a retail/technology discount scheme.
- Cycle-to-work scheme
- Death in service cover of 3 x salary
- Monthly all-stop days, with team building and educational sessions included
- An environment where your learning and development is supported through a range of various learning tools, courses, and virtual webinars
- Working with a friendly multi-disciplinary team passionate about improving the lives of our patients
- Company-funded staff events
- Fully stocked on-site pantries filled with delicious food and drinks
- A bright, spacious, and modern working environment, built to the highest standards
- Discounted gym membership
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Please note: All staff are subject to a DBS check. We are unable to offer employment to any candidate whose criminal record may pose a risk to patient safety. We are also unable to offer sponsorship for this position at this time.
If you would like an informal chat about the opportunity or to request a job description, please contact suffolk.hr@newmedica.co.uk
Our employment offers are subject to receipt of satisfactory pre-employment checks. Applicants must have the right to work in the UK and a Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
At Newmedica, we actively promote diversity and equal opportunities, and we are committed to this in both the running of our services and how we recruit our staff. We actively encourage applications from everyone with the essential requirements of the job, regardless of any protected characteristics.
Newmedica is fully committed to safeguarding the welfare of all people, irrespective of gender, age, disability, sexual orientation, race, language, religion, ethnic, or social origin.
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